Lead Software Engineer - Currency Transaction Reporting

About this role:

Wells Fargo is seeking a Lead Software Engineer

Department Overview:

• Are you ready to join a forward-thinking team at Wells Fargo, a leading global bank with a reputation for innovation and excellence? We're seeking an experienced Lead Software Engineer to drive technological solutions for our Technology for the Chief Operating Office (TCOO) organization. In this role, you'll play a pivotal part in ensuring the smooth operation of our applications, contributing to the growth and success of our business.
• The Technology for the Chief Operating Office (TCOO) organization, led by Tiago Spritzer, provides technology services for the Chief Operating Office led by Scott Powell. This includes operations, control executives, strategic execution, business continuity and resiliency, data solutions and services, regulatory relations, customer experience, enterprise shared services, supply chain management, and the corporate properties group. TCOO provides technology solutions and manages application portfolios for these groups to support modernization and optimization.
• Within TCOO, Shared Services Operations Technology provides technology support for Operations Utilities and Shared Services. This group will drive strategy along with the creation of and support for enterprise-wide shared products, utilities and solutions that enable Operations and other business activities across the firm. This group is responsible for creating sustainable and scalable results for Well Fargo that are centrally managed for distributed lines of business operations.​
• Join us at Wells Fargo, where you'll have the opportunity to make a meaningful impact while enjoying a dynamic and supportive work culture. This position offers the flexibility of a hybrid work model and is ideal for individuals with a passion for technology and a drive to excel in a fast-paced environment.

In this role, you will:

• Lead complex, broad impact initiatives including provision of high-level systems consultation for the technology teams
• Work as key participant in working with the Platform Support team and Vendor Support to understand the Production environment performance issues and work on the solution
• Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
• Make decisions on technical changes and enhancements
• Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
• Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals
• Handle medium level complexity technical support issues.
• Handle outage calls efficiently.
• Do Root Cause Analysis of repetitive and problem issues.
• Help team members in handling L2 and L3 support issues.
• Ownership of tasks assigned and meeting the deadlines with support from lead.
• Identify and automate manual steps in support work and SRE initiatives
• Streamline existing process in project.
• Focusing on documentation of new issues and resolution steps for knowledge base enhancement.
• Adhere to processes defined in the project.
• Actively participate in team meeting and in meetings with stakeholders/internal or external teams.
• Handle shift support independently and seek help for complex task as needed.

Required Qualifications:

• 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Additional Required Qualifications:

• University degree in Computer applications or related discipline.
• Experience of more than 14 years in Application support using Java technologies
• Good and sound knowledge on J2EE, Hibernate, Spring, Angular.
• Good knowledge on Database, preferably Oracle
• Knowledge of Shell scripting
• Experience working with monitoring tools (AppDynamics, Splunk, Big Panda,)
• Understanding about SRE and experience in observability.
• Good hands on experience in coding/scripting and automation of support tasks.
• Experience in handling technical support issues and automating manual steps, and proven record of ability to do deep dive into RCA analysis and finding solutions.
• Strong analytical skills.
• Good team player and lead who is capable of handling multiple shift and guide team.
• Experience of working across one or more geographic territories or regions.
• 3+ years of development experience in one or more or programming languages.
• 3+ years of experience in building application dashboards for proactive monitoring, setting up Alerts.

• Proven Technical Expertise with one or more of the following:
  • Automation: Ansible, GitHub, Python, Java, Shell, PowerShell
  • Observability: Grafana, Elastic Search, Kibana, Kafka, Apache Airflow, AppDynamics, Splunk, Jaeger, Zipkin
  • Work Management: Jira, Confluence

• Familiarity with large scale distributed systems and high-availability architectures.
• Exposure and experience in agile development life cycle.
• Highly motivated person with the ability to learn new technologies hands on an on-going basis.
• Excellent written communication, interpersonal communication, and documentation skills.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.