Customer Analytics Specialist

Location: RHB Centre - Tower 2 Level 2

Time Type: Full time

Job Description

Primary Objective:

• Produce analytical deliverables using SAS/ Analytics Tools and drive analytics adoption and execution effectiveness with Tribes members.
• Assist Chapter Lead to engage stakeholders to produce continuous improvement in acquiring new data sources and applying advance analytics capabilities to uncover hidden opportunities. 

Key Responsibilities:

• Well-versed in using data generation tools to perform day-to-day tasks such as generating analytics insights and campaign leads opportunities and fulfillments from granular data points with quality and accuracy.
• Possess basic analytical skills to conduct new analysis in understanding customers, its impact and opportunities.
• Good coordination skills to drive the execution of new opportunities with retail business, retail marketing, retail distribution, data providers and analytic modelers.
• Adopt and execute advance analytics practices to deepen the quality of insights and campaign leads.

Requirements:

• Bachelor Degree - Bachelor degree in quantitative background (Statistics, Decision Management, Computing with Statistics) or familiar in using statistical tools (SPSS, SAS, SQL)
• Fresh graduate or less than 2 years work experience in MIS, campaign leads generation or Business Intelligence environment.
• Possess skillset of problem solving, analytical and enjoys data exploration.
• Problem solving skill to support data accuracy and issue resolution.
• Highly adaptable and able to respond to change fast
• Ability to collaborate with stakeholder across different business level to align on the same requirements.
• Ability to communicate opinions or views clearly.