Senior Full Stack Engineer, Systems and Automation

Location: Austin, TX, Chicago, IL

Remote Type: Hybrid

Time Type: Full time

Job Description

Who We Are. 

At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client’s unique needs, ensuring they feel confident and supported in every decision. 

As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results. 

What sets us apart? We’re data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for purpose-driven individuals to help lead the way. 

We Insure is building a small, high impact product and engineering organization focused on transforming a landscape of bespoke tools into a connected, immersive, and AI enabled experience for sales and service teams.  As a Senior Full Stack Engineer, Systems and Automation, you will play a foundational role in shaping and delivering modern product experiences while connecting systems and building intelligent automation that drives the business forward.

Duties/Responsibilities:  

• Website Enhancements & Integrations: Design, implement, and maintain website enhancements, including integration needs and marketing content management using Webflow.

• Enhance AI Service Capabilities: Tune, enhance, and monitor AI agents to elevate customer and agent experiences in both sales and service environments.

• Develop Automation Roadmap: Collaborate with business operators to build, prioritize, and execute an automation roadmap. Identify automation opportunities, estimate impact, and deliver solutions.

• Implement Automation Architecture: Design, develop, and support a hybrid automation architecture that leverages both Robotic Process Automation (RPA) and API-driven solutions for end-to-end process optimization.

• Modernize Internal Platforms: Redesign static internal portals into dynamic, data-driven, AI-enabled experiences, enabling personalized and scalable internal tools.

• Integrate Disparate Systems: Connect and orchestrate diverse internal and external tools, creating seamless workflows and unified user experiences for agents and operators.

• Build and Maintain Data Orchestration Services: Develop orchestration layers and abstraction services for ingesting, normalizing, and serving carrier data.

• Evolve Agent Portals: Transition traditional agent portals to AI-first platforms, replacing legacy toolchains and driving continuous improvement with innovative technology.

What You'll Bring.

Education and Experience

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 5+  years of experience in software engineering, with exposure to automation, system integration, and cloud environments.

Required Skills and Experience

• Candidates should possess the following qualifications:

Programming Languages

• Hands on development experience with Python, JavaScript, TypeScript, Node.js, or similar languages.

Cloud Infrastructure

• Experience operating within AWS, including services such as AWS Connect, Lambda, and S3.

AI and Data Integration

• Experience integrating or tuning AI or ML agents, particularly within customer service or sales automation environments.

Automation and System Integration

• Strong experience designing and implementing automation solutions using RPA tools such as UiPath or Automation Anywhere.

• Experience building API led integrations.

• Proven ability to design and implement orchestration and abstraction layers for system integration.

Web and Content Platforms

• Experience with Webflow or similar website or content management platforms.

• Familiarity with headless CMS platforms such as Contentful or Strapi and modern web frameworks.

Delivery and Execution

• Experience building rapid prototypes and proof of concepts.

• Ability to deliver iteratively and move solutions from concept to production efficiently.

Agile Work Environment

• Experience working in agile or sprint-based development environments.

• Ability to partner closely with product managers and cross-functional stakeholders to deliver iterative solutions.

Communication

• Strong ability to communicate technical concepts clearly to non-technical audiences.

Adaptability

• Ability to operate effectively in a fast moving, ambiguous environment.

Preferred Qualifications

• Experience in the insurance industry.

• Experience supporting agent platforms or internal enablement tools.

• Exposure to franchise or multi location business models.

Our Values. The We Way. 

At We Insure, Group our values shape how we work, how we lead, and how we grow—together. They’re more than just words—they guide every interaction, every decision, and every customer experience. 

We Way Reflects Our Commitment to.  

• We personalize protection at a price you can trust 

• We hustle to find opportunity 

• We care authentically 

• We thrive in ambiguity 

• We own our results 

• We have fun along the way 

• And—we’re just getting started 

Our Total Rewards.  

• Medical, Dental, Vision, Life, Pet; Flexible Spending Account 

• Competitive Salaries 

• 401K Match   

• Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave 

• Short and Long-Term Disability 

• Employee Support Programs, Including Mental Health 

• Tuition Reimbursement   

• Matching Charitable Gift Program 

• Lucrative Referral Program 

This position is not able to be performed in California, Colorado, New York or Washington. 

 EEO

We Insure Group is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability

We Insure Group is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at [email protected]. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.

Note to applicant: It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. Please know that our company does not use lie detector tests in our hiring process. 

Base Salary Range: