Senior Project Manager

Description

Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Job Responsibilities:

• Day-to-day digital project management, including creation and management of project timelines in Workfront management system
• Mastery of high-order reporting and dashboard functions within Workfront 

• Demonstrating overall Medscape process compliance and mastery to focus on high-quality client deliverables and error-free launches 

• Mentoring, management and training of new/junior team members
• Conducting process reviews and audits to ensure team compliance with existing processes and also investigate opportunities for process improvement and evolution 
• Leading meetings with internal teams based in multiple locations (UK, Europe, US, India) to manage timelines, assets, progress, and client deliverables
• Adherence to internal and client processes and requirements, with a focus on delivering high-quality programmes and error-free launches 
• Translating client priorities and expectations clearly across internal development teams, and managing acceleration requests. Providing proactive and creative solutions to challenges
• Mastery of high-order reporting and dashboard functions within our project management system

• Supporting overall team revenue goals, proactively managing project issues and delays, being a point of escalation within the project management team and also ensuring escalation to senior team leaders where required 

• Serving as internal lead for pilot programmes and custom client implementations 
• Working with internal departments to streamline processes for more efficient executions 

Job Qualifications:

• Bachelor’s degree preferred or will consider related experience 
• Minimum of 4 years of project management experience ideally within a combination of digital, agency and healthcare/pharmaceutical industry environment 
• Ability to efficiently coordinate and work on multiple tasks simultaneously in a highly deadline-driven environment
• Experience in delivering online campaigns, e.g. banner ads, emails, landing pages, websites, online content production
• Excellent organization and documentation skills (MS Word, Excel, task management systems like WorkFront, GSuite) 
• Experience of mentoring/delegating to junior team members

• Knowledge of marketing-related content, creative and digital processes
• Experience with medical/legal review process within pharmaceutical industry; equivalent experience in a highly regulated industry may substitute
• Familiarity with HCP-focused clients