Jr. SaaS Project Manager

Hi there! We're WebFX, a full-service digital marketing agency based in the US. We've been 9x named the Best Place To Work in our home state of Pennsylvania, and we'd love to meet you! We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!). While we are growing at a rapid rate, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - that’s where you come in!

We're looking for talented professionals to join our Ann Arbor office location - home to the Nutshell team! Nutshell is an award-winning CRM and email marketing platform, and as of 2022, WebFX and Nutshell have officially joined forces. Our teams work together closely to provide the very best products and services to our clients, and we're on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.

Successful Nutshellers in this role have majored in Business and Marketing, Information Science, Human-Computer interaction, Communication Technology, and other related fields

GPA above 3.4

A Few Related Skills and Experiences

(This is an entry-level role, and experience in every one of these areas is not required - training is provided on all core platforms, tools, and technologies you will need to know! But the following skills/experience are awesome to have, and will help get your career off to a running start:):

Part-time/volunteer/internship experience

Outstanding organizational skills

Strong attention to detail

Strong written and verbal communication skills

Excellent problem solving and critical thinking skills

Presention skills

Previous experience in project management or in overseeing a project's execution from start to finish is a plus!

You have an exceptional eye for aesthetically pleasing websites/user interfaces

You’re committed to delivering high-quality software

You excel at balancing multiple priorities and deadlines simultaneously

You’re comfortable working both independently and as part of a team

You take direction well, but aren’t afraid to take initiative and make decisions

You see yourself as a problem-solver, and face challenges with a can-do mindset

You put the customer and their goals first

You have an interest in the web and stay up-to-date on new and developing technologies

You are a professional, dependable, and independent worker with a solid work ethic

You’re self-motivated, thrive on challenges, and enjoy getting things done

You have an eye for detail and dedication to high-quality work

You have an exceptional level of follow-through

You possess excellent time/project management skills

You work with a sense of urgency and can consistently meet deadlines

You are an outstanding communicator and possess strong interpersonal skills

You are a lifelong learner who loves to grow and stretch outside of your comfort zone, and are always looking to improve your skills

If any of these sound like you, then we want to hear from you! We are committed to growing 1% better every day, and we believe working at Nutshell could quite possibly make your life 1(00)% better!

As a Jr. SaaS Project Manager, you’ll team up with the talented developers and designers on the Nutshell Product Team to help us launch new features and capabilities within the Nutshell CRM platform. We're looking for a Project Manager who can bring a high level of attention to detail and a strong passion for application useability - we'll provide the technical training through our onboarding program!

-Perform business analysis, discovery and research

-Prepare Jira issues to meet our definition of ready prior to sprint kickoffs

-Maintain Requirements documents and change log for projects

-Coordinate projects amongst a team of software engineers

-Manage and update stakeholders on progress and deadlines

-Support the GTM with help doc articles and marketing materials

-Tactfully spot gaps, challenge assumptions, push back against unfeasible ideas, and offer best-practice alternatives

-Interpret and synthesize user requirements definitions based on customer interviews

-Maintain a high threshold for quality by consistently delivering good products and by successfully creating and following solid test plans

Nutshell’s product team offers the opportunity to learn from a smart group of teammates who support and drive one another to succeed. Today, our product group comprises ~15 designers, engineers, and project managers. Some have decades of experience, some are just out of college, and a few have entered the tech field as a second career.

As a company

-Opportunities to learn and thrive in a friendly, growing SaaS business

-A commitment to an inclusive environment that supports our diverse team

-A connection to Ann Arbor’s software and startup community through our network of friends and partners

-A modern office located as an anchor tenant at Cahoots in downtown Ann Arbor

-Flexibility in working modes and locations, as we regroup at our office, and support other distributed team members

-The sincerity and commitment of an established company: excellent health benefits, 401(k) matching, an experienced leadership team, and a profitable, growing financial position

-The opportunity to help thousands of small businesses each day

-Trust and autonomy to ensure you can be the best version of you

Negotiable based on work experience

Potential additional bonus may be offered for GPA's of 3.8+ or graduating with high honors

- We've been named the Best Place To Work in our home state of Pennsylvania 9 times 🎉

- We're expanding! New offices in Guatemala, South Africa, St Petersburg FL, and Lancaster and York, PA! 🌱📈

- Entry-level roles - over 90% of our openings are open to brand new college grads! 🎓 

- Flexible Schedule (start your day between 8 and 10 am - when you do your best work!)

- Love animals? Cool, so do we! That's why we have a Pet Friendly Office 🐶

- Profit Sharing 💰 

- 150% Company Match Of Personal Charity Donations

- Our #FXBuilds program is set to positively impact 10,000 people around the world by 2024 - and every individual FXer’s work directly contributes! 🌍

- Supplemental Insurance

- 100% Company Match 401K (up to 4%) 💰 

- Generous Paid Time Off 🏖

- Employee Wellness Program, including a free FitBit and fitness challenges 👟

- Love to learn? You sound like an FXer! FXLearns Library with hundreds of personal and professional growth books 📚

- Humanitarian Trips ✈️

- Health/Vision/Dental Coverage

- New Parent Support 👶🏿👶

- Dressing up everyday not for you? We get it! Enjoy our Casual Dress Code

- Home Buyer Program 🏡

- Personal Desk Fund 💰 

- Green Commute Benefits

- Pawternity Leave 🐱

- Merit-based promotions (we promote from within, you will move up and grow here!)

-The opportunity to be part of a passionate, driven team where we pride ourselves on delivering high-quality work that makes a real-world impact for our clients

Check out our culture on social media:

Nutshell is an Equal Opportunity Employer, committed to providing and fostering an inclusive environment where all people, including women, minorities, LGBTQ+ and other underrepresented groups are supported, respected, and encouraged to excel within STEM careers. Our goal as an organization is to empower our team to achieve their personal best, bring people together, and provide equal opportunity to do so regardless of race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. You can learn more on our parent company's website here!!