ABOUT THIS POSITION
The Project Manager leads cross-functional project teams to implement Waystar’s predictiveanalytic and workflow solutions for our healthcare system and hospital clients. You will welcome
our clients after they transition from the sales process and guide them from project kick-off
through successful solution adoption. Along the way, you’ll promote the client’s success by
deploying your project management expertise: managing the project plan, identifying and
mitigating risks, and driving on-time deliverables. You will also build and use your knowledge of
the healthcare revenue cycle and Waystar’s platform to offer strategic guidance to clients as they leverage our solutions to achieve their goals. When the project is finished, you will have
delighted our customers by providing excellent service and allowing them to realize real value.
A successful candidate will have the opportunity to interact with some of the largest and most prestigious healthcare organizations in the U.S.
WHAT YOU'LL DO
Oversee and manage all aspects of the project implementation; including product solutions
and associated revenue
Understand and support the client project success criteria and goals
Define and communicate project plan updates to the Waystar and client teams
Manage project status, issue list, and risk management reporting
Act as primary contact to the client for project and milestone issues
Coordinate Waystar project team resources and deliverables
Coordinate monthly strategic review sessions with client and Waystar leadership
Contribute to internal process improvement efforts
Perform other duties and /or projects as assigned by management within the area of responsibility
WHAT YOU'LL NEED
Passionate about solving problems, building teams, and delivering high-quality outcomes
Excellent organizational, communication, and problem-solving skills
Strong business sense and judgement
First-rate work ethic, desire to grow, and a sense of humor
Skilled at navigating difficult conversations and guiding them to desirable outcomes
Able to communicate effectively with client executives and to advise them on project strategy
Demonstrated track record of meeting and exceeding goals
History of initiating and completing impactful process improvements
Bachelor’s degree from accredited top-tier institution
Knowledge of and experience with project management fundamentals
3+ years’ experience with project management, software/technology, or healthcare
Strong preference for prior healthcare revenue cycle experience
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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