Software Reliability Engineer, Waymo Fleet

Location: Mountain View, CA, USA; San Fransisco, CA, USA

Department: CSI (7LV)

Waymo’s Software Reliability Engineers (SRE) are responsible for the stable operation of Waymo’s fully autonomous systems and supporting infrastructure. As an SRE, you combine software and systems engineering techniques to build and run large-scale, fault-tolerant, reliable systems. You focus on optimizing existing systems, building new infrastructure, eliminating manual, error-prone or time-consuming work through automation, and ensuring products that are fast, efficient, and effective.

This role follows a hybrid work schedule and reports to the Tech Lead Manager.

You will:

• Collaborate with other engineers to build reliable systems for autonomous vehicle operations, including depot logistics, automation flow, and critical vehicle state infrastructure
• Manage end-to-end availability and performance for core fleet services, ensuring we have enough usable vehicle supply available to meet targeted user demand, and developing observability and automation to support this goal
• Involvement in the whole lifecycle of services - from inception and design, through deployment, operation and refinement
• Write designs and implement software to improve system architecture, telemetry or deployment for fleet-specific mission-critical services, preventing outages that could hinder vehicle launch or maintenance
• Write designs and code software/automation for Global Infrastructure
• Serve as the first responder for fleet and supply infrastructure by leading incident response efforts. You’ll participate in a sustainable on-call rotation, while championing a culture of blameless retrospectives to drive continuous improvement

You have:

• 2+ years of experience writing clean, efficient code in C++, Java and/or Python
• Interest and enthusiasm for massive distributed systems and a drive to solve the unique production engineering challenges found at the intersection of software and physical vehicle fleets
• A proven track record of enhancing system visibility and reliability through sophisticated monitoring, hands-on troubleshooting, and experience with exponential service scaling
• A Bachelor's degree in a relevant field or similar experience

We prefer:

• Demonstrated ability as an individual contributor engineer, contributing to scalable, high quality software
• 3+ years of industry experience
• A Bachelors of Computer Science (or similar)
• Strong interpersonal communication skills, a collaborative interpersonal approach, and high customer empathy