Real job — pulled straight from Waymo’s careers page · Verified July 23, 2026 · No reposts.
Job description
Waymo is hiring a Business System Analyst, Solution Architect — a full-time, based in Mountain View, CA role ($168k–$207k). Apply directly on Waymo's careers page below.
Business System Analyst, Solution Architect
Location: Mountain View, CA USA
Department: IT (6D3)
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.
The Business Systems team defines and builds the business IT architecture that supports the commercial operation of Waymo's autonomous fleet. The team stands at the intersection of finance, operations and IT; through creative architecture, expertise and attention to detail, it ensures that Waymo has world-class capabilities across all its business processes.
In this hybrid role, you will report to Business System Lead.
You will:
- Lead the architectural design, development, and implementation of enterprise solutions like HRSD, ITSM, WSD and Custom Apps, seamlessly embedding AI-powered features across the platform ecosystem.
- Architect and implement complex integrations between , external APIs, and large language models (LLMs) using Integration Hub and Custom Skill Kits.
- Design, build, and deploy custom generative AI workflows and contextual prompts using Now Assist Skill kit
- Establish code governance, standard development patterns, and rigorous security guardrails for AI agent orchestration and autonomous workflows.
- Partner with data and business teams to evaluate and clean foundational data sources (like CMDB) to ensure high-accuracy AI retrieval performance.
- Develop a framework for prompt engineering, Automated Test Frameworks (ATF), and platform upgrade strategies.
You have:
- 6+ years of software development experience, with at least 4 years specialized in architecture and advanced script configurations.
- Deep hands-on experience implementing generative AI solutions, including Now Assist or custom intelligent chatbots.
- Mastery of client/server scripting (JavaScript, GlideScript) and the ability to customize Service Portal widgets to accommodate AI user experiences.
- Strong understanding of Retrieval-Augmented Generation (RAG) frameworks, data structures, and how search algorithms function within enterprise knowledge bases.
- Proven track record managing multi-environment Update Set promotions, release cycles, and technical debt reduction strategies.
- Exceptional technical communication skills, with the ability to confidently present complex AI solutions and ROI metrics to business executives.
We prefer:
- Platform certications, such as Certified Technical Architect, Certified Application Developer (CAD) or implementation specializations.
- Experience working with AI Control Tower
- Hands-on exposure to advanced product lines such as IT Operations Management (ITOM) or Security Operations (SecOps).
- Background in data analytics tools (BigQuery) or advanced Performance Analytics for modeling operational automation trends.
- Active engagement with modern DevOps pipelines and source control integrations within the platform environment.
- A Bachelor's or Master's degree in Computer Science, Machine Learning, or a closely related quantitative STEM field.
The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
Get Business System Analyst, Solution Architect jobs like this→
New roles from thousands of companies land hourly, straight from their careers pages. Get the freshest matches by email so you never miss one.
Email me new jobsSimilar jobs
Frequently asked questions
What is the salary for Business System Analyst, Solution Architect at Waymo?
The estimated salary range for Business System Analyst, Solution Architect at Waymo is $168,000 - $207,000 USD per year.
What skills are required for Business System Analyst, Solution Architect at Waymo?
The required skills for Business System Analyst, Solution Architect at Waymo include: JavaScript, Generative AI, RAG, API, LLM, DevOps, BigQuery.
What is the seniority level for Business System Analyst, Solution Architect at Waymo?
Business System Analyst, Solution Architect at Waymo is a Senior level position.
How do I apply for Business System Analyst, Solution Architect at Waymo?
You can view the full description and apply for Business System Analyst, Solution Architect at Waymo on EchoJobs: https://echojobs.io/job/waymo-business-system-analyst-servicenow-solution-architect-fp15y.