Staff Engineer, Supply Chain Retail Technology

Who we are

Wayfair runs the largest custom e-commerce large parcel network in the United States, approximately 1.6 million square meters of logistics space. The nature of the network is inherently a highly variable ecosystem that requires flexible, reliable, and resilient systems to operate efficiently. 

We are looking for a passionate Backend Software Engineer to join the Fulfillment Optimization team. This team builds the platforms that determine how customer orders are fulfilled, optimizing for Wayfair profitability and customer delight. A big part of our work revolves around enhancing and scaling customer-facing platforms that provide fulfillment information on our websites, starting at the top of the customer funnel on the search pages all the way through orders being delivered. Throughout this customer journey, we are responsible for maintaining an accurate representation of our dynamic supply chain, determining how different products will fit into boxes, predicting how these boxes will flow through warehouses and trucks, and ultimately surfacing the information our customers need to inform their decision and the details our suppliers and carriers require to successfully execute on the promises made to our customers. We do all of this in milliseconds, thousands of times per second.

What You’ll Do:

• Play a key role in developing and driving a multi-year technology strategy for a complex platform
• Lead multiple software development teams - architecting solutions at scale to empower the business, and owning all aspects of the SDLC: design, build, deliver, and maintain
• Directly and indirectly manage several software engineers by providing coaching, guidance, and mentorship to grow the team as well as individual.
• Attract, onboard, develop and retain diverse top talents, while fostering an inclusive and collaborative team and culture (our latest DEI Report)
• Lead your team and peers by example. As a senior member of the team your methodologies, technical and operational excellence practices, and system designs will help to continuously improve our domain
• Identify, propose, and drive initiatives to advance the technical skills, standards, practices, architecture, and documentation of our engineering teams
• Facilitate technical debate and decision making with an appreciation for trade-offs
• Continuously rethink and push the status quo, even when it challenges your/our established ideas.

We Are a Match Because You Have:

• Results-oriented, collaborative, pragmatic, and continuous improvement mindset
• Hands-on experience driving software transformations within high-growth environments, previous platform experience is required.
• 16+ years of experience in engineering
• Experience making architectural and design-related decisions for large scale platforms, understanding the tradeoffs between time-to-market vs. flexibility
• Significant experience and vocation in managing and enabling people’s growth and performance
• Experience designing and building high-scale generalizable products with outstanding user experience. Practical experience in hiring and developing engineering teams and culture and leading interdisciplinary teams in a fast-paced agile environment
• Capability to communicate and collaborate across the wider organization, influencing decisions with and without direct authority and always with inclusive, adaptable, and persuasive communication
• Analytical and decision-making skills that integrate technical and business requirements