Senior Director, Product Management

Position Summary...

What you'll do...

About the Role:

As the Senior Director of Product Strategy, you will be at the forefront of developing and implementing product strategies for Global Tech Platforms (GTP). This pivotal role involves leading a core and a virtual team of product managers, with a crucial focus on boosting platform adoption, stability, and optimizing user experience and key business outcomes.

Your responsibilities will extend beyond the realms of traditional product strategy. You will be expected to articulate and implement the platform product strategy, identifying blockers to adoption, and understanding and enhancing the current product strategies of the pillars.

You will also be entrusted with the responsibility of providing a product perspective on cross-functional GTP initiatives, performing a gap analysis of services that we're not providing today but may be needed based on market trends and business needs.

Moreover, you will be tasked with developing relationships across GT to drive cross-functional collaboration, creating a framework for product across GTP to standardize product approach, and driving analysis of build vs buy solutions across GTP to fill product needs and gaps. You will also participate in investment and resource allocation discussions at the GTP level and partner with leadership to distill specific product strategies for wider consumption.

This position also necessitates extensive program planning, technical expertise, influential communication, and analytical problem-solving to drive product success and strategic alignment across the organization. Your role will be instrumental in ensuring that our products not only meet market demands but also drives our GTP strategy.

What you'll do:

• Define a cohesive GTP product portfolio narrative, integrating various product pillars into a comprehensive platform strategy.
• Develop strategic positioning for GTP products, ensuring they are compellingly communicated to the market.
• Align individual product strategies with the overarching GTP vision, working closely with L4 leaders.
• Mentor and lead both a direct team and a virtual team of product managers across GTP to foster strategic alignment and execution excellence.
• Oversee the prioritization of product investments to reflect GTP's strategic and financial objectives.
• Facilitate a GTP-wide product collaboration forum, promoting innovative ideation and talent development.
• Champion the incorporation of customer voice into product design to enhance functionality and market fit.
• Monitor and analyze platform adoption metrics, understanding user behavior to drive continuous improvement and platform growth.
• Translate adoption trends into actionable insights for product refinement and roadmap adjustments.
• Foster a high-performance culture within your team, driving a focus on excellence, continuous improvement, and innovation. Ensure your team is effectively resourced, supported, and motivated to deliver on strategic goals and objectives. Engage in regular feedback and coaching sessions to support the professional growth and development of your team members.
• Oversee the creation, execution, and management of business operations and financial plans that align with GTP's strategic objectives, including supervising the annual budgeting process, monitoring financial performance, and providing financial insights to the leadership team.
• Lead and monitor headcount planning and trends in accordance with GTP's strategic goals and operational plans, strategizing for optimal workforce planning and resource allocation.
• Manage all aspects of vendor relationships, including contract negotiations, performance monitoring, risk, and issue management in collaboration with procurement and legal partners.

Leadership Responsibilities:

- Guide the product and businesses operations management team in setting and achieving adoption goals for the platform.

- Lead the virtual team of product managers in developing strategies to increase platform utilization and user satisfaction.

- Translate adoption trends into actionable insights for product refinement and roadmap adjustments.

- Develop teams, tools, and methods to transform the operations and effectiveness of teams within a domain and the broader organization.

- Establish frameworks/methods to influence and/or drive technical decisions across initiatives.

Program Planning & Development:

Requires knowledge of:

- Program management techniques, tools, and frameworks; Benefits analysis; Program planning tools and techniques; Communication tools and processes.

- Techniques to translate requirements for software and hardware assets or platform capabilities.

- System/platform design concepts and architecture; Emerging tools and technologies.

- Product/Feature Technical Design; Services, APIs, and technologies within assigned teams/areas.

- Infrastructure components, cloud, data, and development platforms; Hardware/software lifecycles; Site Reliability Engineering concepts; Cloud computing technologies; Service management concepts.

Deliver Program & Results:

Requires knowledge of:

- Risk management methodologies; Project management tools, techniques, and methodologies; Financial management tools and processes; Budgeting; Change management; Critical paths; Negotiation methodologies.

- Data-driven decision making into ways of working for an organization.

Influential Communication for Alignment:

Requires knowledge of:

- Application and allocation of business communication styles/techniques; Communication channels/mediums; Program management documents; Qualitative and quantitative data management.

- Develop artifacts that influence decisions and drive change.

- Present to executive leadership/diverse, organization-wide audiences, positioning arguments/data with well-structured stories.

Analytical Problem Solving:

Requires knowledge of:

- Data analysis and research; Problem-solving techniques and frameworks; Data-driven and fact-based decision-making techniques/methodologies.

- Impact analysis and course correction techniques/methodologies; Precedence and use cases for business problems; Barriers to effective problem solving.

Program Stakeholder Management:

Requires knowledge of:

- Stakeholder identification and engagement; Processes and ways of working across various groups; Relationship management techniques; Techniques to manage conflicting stakeholder priorities and ambiguity; Stakeholder management strategy.

- Define stakeholder engagement frameworks and manage stakeholders to influence decisions and outcomes related to the end result of the program.

Senior Director Behaviors:

- Drive strategic initiatives with a focus on measurable outcomes related to platform adoption and user engagement.

- Articulate the value of the platform to both internal stakeholders and end-users, encouraging widespread adoption.

- Foster a data-driven culture that leverages adoption metrics to inform product strategy and innovation.

What you will bring:

- Bachelor's degree in Business, Technology, or related field; Master's degree preferred.

- Significant experience in product strategy with a focus on technology platforms.

- Proven ability in leading teams to deliver products that achieve high adoption rates and user satisfaction.

Leadership Expectations:

- **Live our Values: Culture Champion** - Models the Walmart values to foster our culture; holds oneself and others accountable; supports Walmart's commitment to communities, corporate social responsibility, and sustainability.

- **Live our Values: Servant Leadership** - Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

- **Embrace Change: Curiosity & Courage** - Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; exhibits resilience in the face of setbacks.

- **Embrace Change: Digital Transformation & Change** - Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart's business model.

- **Deliver for the Customer: Customer Focus** - Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans and initiatives.

- **Deliver for the Customer: Strategic Thinking** - Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies.

- **Focus on our Associates: Diversity, Equity & Inclusion** - Supports strategies and drives initiatives that attract and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms.

- **Focus on our Associates: Collaboration & Influence** - Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; communicates with energy and positivity to motivate, influence, and inspire commitment and action.

- **Focus on our Associates: Talent Management** - Creates a discipline and focus around developing talent, builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $192,000.00-$384,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 13 years’ experience in product management. Option 2: 15 years’ experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 12 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location...

10500 Ne 8Th St, Bellevue, WA 98004, United States of America