Manager I, Systems Engineer

What you'll do...

Position: Manager I, Systems Engineer

Job Location: 805 Moberly Ln, Bentonville, AR 72712

Duties: Manages workstreams for systems engineering solutions by analyzes requirements based on project or business needs; partners with cross-functional teams to determine system requirements for systems application development; evaluates existing options and determines solutions that support business or project requirements; develops and implements project timelines; builds systems engineering solutions;  and works with the project team to integrate systems engineering solutions with overall project designs. Troubleshoots issues related to systems engineering solutions by serves as software operational support and provides subject matter expertise; research and reviews reported issues; develops and implements solutions based on expertise or escalates to appropriate teams when needed; identifies trends in issues and determines the root cause; collaborates with cross-functional teams to drive solutions; updates stakeholders on issue resolution. Manages daily operations support for existing systems engineering solutions by performs complex maintenance and monitors the health and performance of systems engineering solutions; develops and delivers operational features and operations management systems and processes to accommodate growth and traffic on eCommerce websites; designs systems testing processes and environments; evaluates logs in order to proactively detect and document issues; performs daily requirements in order to ensure reliable and continued service; documents engineering  processes and designs; and mentors and trains team members on applicable topics and processes. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.

Minimum education and experience required: Bachelor’s degree or equivalent in Computer Science, Information Technology, Engineering, or related field and 2 years of systems engineering experience or related experience; OR Master’s degree or equivalent in Computer Science, Information Technology, Engineering, or related field and 1 year of systems engineering experience or related experience.

Skills required: Must have experience with: One of the cloud-based environments azure or GCP; Troubleshooting networking protocols, different operating systems issues; Maintaining backups and snapshots, troubleshoot, schedule, test, and performing backup/restore procedures; Driving critical service now incidents, escalations, getting necessary change control approvals; Different applications, databases, clusters, tools; Operating effectively and independently, even in areas of uncertainty and ambiguity; Coordinating teams spread across many geographical locations and are flexible in work schedule; Cloud IaaS, PaaS, SaaS services or VMware; Understanding load balancers, storage solutions across multiple regions; and Staying up to date with emerging trends and technologies in on-prem, cloud computing. Employer will accept any amount of experience with the required skills.

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Wal-Mart is an Equal Opportunity Employer.