AI Solutions Specialist

What You'll Need to Succeed

• Experience working with generative and contextual AI including but not limited to various LLMs, AI architectures, deployment models, prompt development and security.
• Minimum of 8 years of experience in SaaS sales working with enterprise customers in one of the following roles: technical pre-sales, sales engineer, functional / technical consultant or architect.
• Examine, interpret, and articulate complex technical information to audiences of varying technical levels.
• Experience building and presenting demo environments for customers at all levels - engineers to C level executives.
• A deep understanding of AI enterprise technologies and business context.
• Aggregate feedback from customer meetings and be able to convey that to product management and Engineering.

What You'll Own

• Support the WalkMe X Account Executives by taking a consultative role in the customers' evaluation processes, including answering all technical questions, troubleshooting development/configuration issues, and managing escalation to Support and Engineering.
• Develop strong technical relationships within the various customer teams, acting as a trusted advisor.
• Communicating the value of WalkMe X through many mediums, including phone, presentation, and live/online product demonstrations.
• Manage technical POC's both onsite and offsite.
• Collaborate on and present custom product demonstrations to support the sales cycle.
• Speak at field events to both the technical and non-technical AI topics.
• Work as an extension of marketing by promoting product knowledge by writing blogs, participating in demo-inspired webinars when needed.

What Sets Us Apart

• At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more.  We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.   
• We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation.  We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic. 
• Flexible Work Arrangements: We offer remote/hybrid and flexible hours to help manage work commitments and personal life effectively. 
• Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
• Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. 
• Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance.
• WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
• WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!