Program Manager

Location: Tokyo, Tokyo, jp

Company Description

As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands leverage AI-powered digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.

 Vusion is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world.

Job Description

As a Program Manager based in Tokyo, you'll be responsible for leading complex customer programs from start to finish, including:

• Leading strategic implementation programs for major retail customers
• Coordinating cross-functional teams across Engineering, Operations, Product, Supply Chain, Sales and Customer Success
• Building trusted relationships with customer executives and key stakeholders
• Managing program scope, timelines, budgets, risks and governance
• Driving customer adoption and business transformation
• Ensuring successful delivery while identifying opportunities for future growth
• Continuously improving program management best practices across the organization.

Qualifications

You bring:

• 8+ years of experience in Program Management, Project Management, Customer Delivery or Consulting
• Experience delivering complex enterprise customer programs
• Strong stakeholder management and executive communication skills
• Experience working in international, cross-functional environments
• Strong leadership, planning and risk management capabilities
• Commercial awareness and customer-centric mindset
• Experience in Retail Technology, SaaS, IoT or Digital Transformation is highly preferred
• PMP, PgMP, Prince2 or Agile certification is a plus
• Fluent Japanese and English.