Duties & Responsibilities
- Day to day operation and maintenance of our infrastructure to keep our services running with high reliability, security and cost effectiveness
- Incident management and root cause analysis, sometimes during off hours
- Ensure the implementation and maintenance of robust security controls and practices
- Design, plan and implementation of IT infrastructure in a hybrid cloud environment to support the evolution of our platform
- Automate and improve our monitoring systems and tools
- Coordination and communication within the team and with internal stakeholders
- Work with external vendors to resolve issues and coordinate projects
Experience, Skills & Qualifications
- Proven experience (8+ years) in a DevOps role, within a high-growth consumer-facing company, preferably in a fast-paced startup environment
- Experience with hybrid cloud environments and infrastructure as code tools such as Terraform and OpenTofu
- Experience with highly reliable networking and tools such as Wireguard and Tailscale
- Experience with content delivery & CDNs
- Knowledge of setup, configuration and operation of data stores such as MongoDB & Redis
- Experience participating in proactive system hardening, engaging in technical security audits, and threat-hunting across multiple interconnected systems
- Experience in rapidly responding to and mitigating operational & security incidents, including coordinating with internal security, legal, and public relations teams
- Strong knowledge of web application, API security and scripting knowledge, including Node.js & Golang
- Experience with realtime multiplayer game engines, Photon or other real-time networking, MMORPG or C# application security is desirable.
- Familiarity with common Cybersecurity and Information Technology frameworks and standards such as MITRE ATT&CK, COBIT, and ITIL.
- Knowledge of ISO27001/27002, SOC2, IG2 certifications and standards
- Preferably expertise in building security infrastructure that conforms to FTC guidance and international privacy laws such as the GDPR
- Exceptional communication skills with the ability to articulate and evangelize concepts to technical and non-technical stakeholders
Benefits
- Work from anywhere! VRChat is a 100% remote company
- Health Benefits
- 401K for US & RRSP for Canadian Employees
- Stock Options
- Generous paid holiday schedule
- Unlimited/Flexible vacation time
- Paid parental leave benefits
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