Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

What you’ll do

• Lead quality assurance, process measurement, governance, and continuous improvement activities across testing engagements.
• Support and guide test architecture functions through deep understanding of testing processes, methodologies, and industry standards.
• Partner with project teams to ensure compliance with SDLC and STLC processes, deliverables, and quality requirements.
• Identify, evaluate, and implement testing tools, assets, frameworks, and best practices for effective test and defect management.
• ork closely with automation specialists to deliver process enhancements, digital transformation initiatives, and operational efficiencies.
• Monitor testing trends and emerging practices, applying innovative approaches to improve testing quality, effectiveness, and productivity.
• Act as a Test Design Authority within managed service environments, providing guidance on testing approaches and governance.
• Coordinate project test closure activities, capturing lessons learned and translating findings into measurable improvements.
• Conduct internal process adherence audits, report findings, and drive closure of non-conformances.
• Produce quality metrics, dashboards, and reporting that support informed decision-making and operational excellence.
• Collaborate with international teams across multiple geographies and delivery models.

Who you are

• Minimum 3 years of experience in Test Architecture, Quality Assurance, or Software Testing across the full SDLC, preferably within telecommunications BSS/OSS environments.
• Strong knowledge of software testing methodologies, testing governance, quality assurance frameworks, and industry standards.
• Professional certification such as ISTQB Advanced Test Manager, ISEB Practitioner, TMMi, or equivalent.
• Experience working with Microsoft Azure DevOps and test management tools.
• Proven experience in stakeholder management within global and matrix-based organisations.
• Strong analytical, reporting, and problem-solving capabilities.
• Excellent communication, presentation, and facilitation skills.
• Experience with process audits, compliance reviews, and continuous improvement initiatives.
• Degree or postgraduate qualification in Engineering or another relevant technical discipline.

Desirable Experience

• OData
• Power Query and M QueryAdvanced Microsoft Excel
• Power BI developmentPower App development
• PythonLean and Six Sigma methodologies
• ITIL knowledge and experience

Behavioural Attributes

• Customer-focused mindset
• Ownership and accountability
• Collaborative approach to teamwork
• Adaptability within changing environments
• Continuous learning mindset
• Innovation-driven outlook
  Strong attention to quality and detail

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work on large-scale global telecommunications technology programmes.
• Exposure to international stakeholders and cross-functional teams across multiple markets.
• Participation in quality transformation, testing governance, and digitalisation initiatives.
• Hands-on experience with modern testing, reporting, automation, and analytics platforms.
• Opportunity to contribute to strategic process improvement and operational excellence programmes.
• Collaborative environment focused on innovation, learning, and continuous development.
• Exposure to industry-leading testing standards, frameworks, and governance practices.

What skills you will learn

• Advanced test architecture and quality assurance governance.
• Enterprise-scale SDLC and STLC process management.
• Test metrics, quality reporting, and audit management.
• Automation governance and digital process improvement.
• Data analytics and reporting using Power BI, Excel, OData, and related technologies.
• Stakeholder management in global delivery environments.
• Continuous improvement methodologies including Lean and Six Sigma practices.
• Quality management within complex telecommunications technology landscapes.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. 

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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Follow us on social media

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/
• You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2