Senior Commercial Manager

Location: Hampshire + *Hybrid

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week – Mon to Fri

*Hybrid 

At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

What you’ll do 

The Commercial Contract Management team manages all the commercial and contractual aspects of the contract lifecycle of all Vodafone Business Security Enhanced (VBSE) customers:

• Pre-sales (helping our sales teams to win new business at profitable margins)
• Handover (ensuring that business is contracted correctly; risk is understood and mitigated; and that contractual obligations are clear and handed over to appropriate teams for execution)
• In-Life (optimising the commercial performance of the contract (including change and exit management); managing commercial disputes; and driving margin and revenue improvement activities) 
• Extension or Renewal (securing timely renewal of the contract whilst minimising erosion of revenue and margin)

As a Senior Contract Manager you will have the opportunity to be at the front and centre of the relationship with existing and prospective VBSE customers, with a main focus on the In-Life/post-contract award aspects of the role. 

The role will require you to work collaboratively with many different areas of the Business including Sales, Product, Solution, Legal, Finance and Technology; provide commercial thought leadership and decision making; and to work directly with our customers and occasionally with suppliers.
 

Who you are

You must be eligible for DV Clearance

The role would suit candidates who have a demonstrable ability to: understand a variety of complex commercial and contractual models; use available data and appropriate assumptions in order to make informed decisions; negotiate pragmatically at all levels in an organisation; and identify and create value from challenging commercial issues.

• MOD/Defence experience, particularly managing DEFCONs, CDRLs & JSPs from a contractual perspective
• Proven leadership working with customers, internally and externally, and a strong appreciation of sales processes and methodologies
• Consistent delivery of exceptional results through matrix team structures
• Strong decision making with the ability to balance conflicting priorities
• Proven highly complex negotiation skills with internal and external customers up to C level including dispute management
• Strong leadership of risk, able to identify most appropriate mitigation actions to reduce Vodafone’s exposure
• Excellent Communications at all levels including C Level written and verbal and the ability to simplify complexity
• Experience in structuring and managing highly complex commercial models
• Growth mindset, open to taking on new challenges and identifying and implementing business improvement activities
• Team player, willing to share experience as well as coach and mentor colleagues
• Must be an experienced Commercial and Contract Management professional with a proven track record in success
• Telco and IT experience is desirable
• World Commerce and Contract (formerly IACCM) accreditation is desirable or CIPS Level 6 

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.