About VOIS
In 2009, _VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
Role Purpose
Working for Business Intelligence requires a good understanding of the business context and the business requirements. The focus of the role is the development and maintenance of BI dashboards and BI self-service front-end tools for data analysis of business users in close collaboration with multidisciplinary teams in other IT departments. The individuals in this role possess great understanding of data visualization concepts and best practices, ability to create visualization that help business to make the right interpretation quickly with accuracy and with ease. Need to be sensitive about data security, data quality, business SLA and timeliness.
Experience and Knowledge
Essential:
- 5-8 years of strong Tableau development experience
- Strong SQL experience - Advanced level of SQL (Teradata, Oracle) scripting
- Good knowledge of SAP Analytics Cloud, Datasphere, SAP Business Object
- Excellent data interpretation skills
- Good knowledge of data warehouse and business intelligence, good understanding of the range of data manipulation and analysis techniques
- Reporting experience including interface with Webservices, data sources
- Working knowledge of large information technology development projects using methodologies and standards
- Experience in Agile work environment and well-versed with Atlassian tools JIRA & Confluence
- Excellent verbal, written, and interpersonal communication skills, demonstrating the ability to communicate information technology concepts to non-technology personnel
- Strong analytical, problem-solving and decision-making skills, attitude to plan and organize work to deliver as agreed
- Basic coding skills in Python and Java scripting.
- Hands-on experience working with large datasets
- Ability to work under pressure to tight deadlines
Desired:
- QlikView exposure
- Good knowledge of MS Excel, MS Access & VBA
- Telecommunication experience
- Atlassian tools
Role Description
• Design, create and maintain dashboards and reports based on Tableau/ SAP Analytics Cloud & Datasphere/ Business Objects / BO Universe
• Schedule and run reports
• Distribute reports
• Check report failures and errors in dashboards and reports
• Communicate issues/delays to users
• Support users on dashboard reporting related issues/questions/service requests
• Support content-related analysis
• Support user access management
• Support maintenance of test and pre-production Tableau Server, SAC, BO
• Basic technologies: Tableau, SAP Analytics Cloud, Datasphere, Business Object, Microsoft Office (Excel, Access, VBA), SQL (Teradata, Oracle
_VOIS Equal Opportunity Employer Commitment
_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
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