Role Purpose:
To lead Data Center teams (Database, Systems, Storage & Backup, Infrastructure architecture and Wintel).
Job responsibilities:
• Plan & execute department strategy in alignment with the local & VF-Group guidelines.
• Ensure delivery of on time, quality and cost-effective Infrastructure services within agreed SLAs, and partner with Account Management, to support planning and successful delivery of related projects.
• Overseas infrastructure architecture roadmap in alignment with holistic enterprise application solutions.
• Ensure operational excellence and support, including on premise cloud, databases, servers, storage, backup and back-office servers.
• Oversee the development of business cases, Infrastructure product evaluations, service selections and tender assessment in accordance with Procurement procedures.
• Ensure that Infrastructure services are robust, resilient, secure, and compliant
Skills Required:
Core competencies, knowledge and experience
• Strong IT & Management experience.
• At least two previous roles in the IT/DC.
• Mobile telecommunication industry.
• IT Service management background.
• Budget, Vendor& People management.
Must have technical / professional qualifications:
• Vendor & contract management skills.
• IT Operations background.
• Awareness of facilities management.
• Analytical, planning & problem solving.
• Quality/Customer experience conscious.
• Team building & decision making skills.
• Risk, reporting, conflict management.
• Service management approach.
• Automation & Monitoring techniques.
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