System Administrator/Support Engineer

Location: Bangalore, in

Company Description

VizExperts India Pvt Ltd (VizExperts) is a turn-key solution provider in the areas of Operations Monitoring, Planning & Training using 3D Visualization, Simulation, GIS and Audio-Visual technologies. As part of its offerings, VizExperts provides fully integrated solutions by combining key technology components including computer software, hardware, data and services aimed at meeting our client’s project objectives.

The following is a short summary of some of the key attributes of VizExperts:

• VizExperts is a pioneer in the field of 3D Visualization and Advanced Computing technologies with fully integrated solutions in these areas.
• VizExperts’ list of clients includes various reputed Government and Defenceorganizations including:

           Indian police & paramilitary forces

           Indian Space Research Organization (ISRO) centers 

           Defence Research & Development Organization (DRDO) laboratories

           Indian Army and Intelligence Establishments

           Digital Sand Model Room for Operations planning and Training

           Integrated Control Room for Real-time monitoring and operations control

• VizCenter for Immersive 3D Visualization and Collaborative discussions.
• VizExperts’ Management Team comprises of some of the best people in the areas of Sales & Marketing, Research & Development as well as Operations.
• VizExperts’ R&D Teams are based in Gurgaon and Bangalore and are one of the best in India with graduates from various IITs.
• VizExperts has strategic partnerships with internationally reputed companies from where we source solution components as required for various projects.
• VizExperts has developed multiple integrated solutions to address the needs of various government and defence organizations.

Job Description

The role may be changed or tweaked keeping in mind the capabilities and performance of the candidate.

The System administrator is responsible for the following:-

• Managing Assigned LABs
  • Configure and manage Infrastructure including, PCs (Windows and Linux), Network devices, Display devices, Databases and automation of testing infrastructure.
  • Windows administration
  • Demo setup assistance
  • Software/Hardware Installation at customer site
  • Software/Hardware Upgrade at Customer site
  • Understanding VizExperts Software and demonstrating to visitors
  • Documenting issues and updating documents wherever required
  • Inventory management of software and hardware
• Pre-sales/Technical Marketing activities
  • Meeting clients and gather requirements
  • Accompany Engineers for technical demonstration
  • Documenting and forwarding to Marketing/Sales teams
  • Helping Sales and Marketing team wherever required
• Other
  • Knowledge sharing to team
  • Customer Software training.

Qualifications

Qualifications : BE, BTech, MCA, MTech, ME, Msc

Experience :  0-2 years

Verbal communication  : Good, Precise and clear.

Written communication : Proficient in English for documentation.

Expertise  

• Windows administration
• Networking
• Computer Hardware

Concepts

• Basic C / C++, Windows, Core Computing Fundamentals, Shell/Batch scripting

Desirable

• Deep knowledge of Windows system administration
• Basics of Linux administration
• Knowledge of Computer Hardware is desirable.
• Knowledge on network infrastructure.

Additional Information

• Good written and verbal communication skills.
• Must be responsible, self-motivated, self-starter, personable and well organized.
• Superior customer service skills to deal with both internal and external customers.
• Ability to manage multiple tasks simultaneously.
• Strong interpersonal skills; ability to work with diverse groups.
• Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook.
• Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date.
• Must be able to effectively handle stressful situations.
• Must be able to read and effectively interpret general business documentation.

Physical, Mental and Environmental requirements

• Employee is required to stand, walk, climb, sit and use hands and fingers.

• Some light lifting of objects is required.

• Reaching, grasping and carrying activities also required.

• The noise level in the work environment is usually moderate.