Senior Web Engineer

The Opportunity:  

As a Senior Software Engineer, you will build and support systems responsible for the acquisition of multi-million dollar monthly revenue. You will work on the latest front-end technology stack and make decisions which will directly impact the final product. Following front-end development best practices, you’ll be responsible for architecting and delivering solutions that scale to meet the needs of our customers. 

How your role contributes to the success of Vivid Seats:   

• Help set the direction of the front-end systems powering our ticket marketplace.  

• Architect experiments and innovative solutions that give Vivid Seats a competitive advantage, encourage team members, and champion technology improvements for your team. 

• Work cross-functionally with other development teams and business stakeholders to deliver impact iteratively. 

• Tackle some of the most difficult challenges scaling an e-commerce marketplace by developing creative algorithms and features that maximize value and efficiency across the organization.  

• Collaborate to develop and maintain best practices across the software development lifecycle. 

• Mentor other engineers through pairing, code reviews, and tech talks. 

• Help us grow by sharing your unique insights and perspectives. 

How your role expectations will progress as a Software Engineer in the first 30, 90, and 180 days:   
  
30 days in  

• Complete new hire orientation, gaining the resources you need to be successful.    

• Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our customers.   

• Acclimate to team and company norms, business objectives, and Vivid Seats values.   

• Develop solid understanding of applications, tech stack, and development process.   

• Deploy and make changes to our production systems. 

90 days in  

• Contribute to our processes, methods, or technologies to support overall business goals and drive team efficiencies.   

• Maintain, harvest, and aid internal and external relationships to achieve progress and advance objectives.  

• Guide team planning, estimations, and design sessions.  

• Apply a solid understanding of our business goals and our system architecture to your everyday decision making and support your team in similar discussions. 

• Leverage a mindset of continuous experimentation to help with team efficiency. 

• Work with cross-functional stakeholders to decompose and iteratively deliver business objectives. 

• Leverage application observability tools to know about problems before our users. 

180 days in  

• Have self-sufficiency in all applications touched by the team.    

• Proactively engage in continuous learning in order to advance skill sets necessary for team goals. 

• Identify areas of opportunity within our systems, come up with a plan to improve them, ship them, and share results and impact. 

• Own a career growth plan developed in partnership with your manager, and work towards it. 

 What You’ll Bring:   

• A proven career architecting, building, and supporting production web applications at scale. 

• Strong knowledge of front-end languages (we use TypeScript, React, and Next.js)  

• Experience in designing, building, and testing modern web or cross-platform mobile solutions as part of an agile or cross-functional team. 

• Experience with client-side application state libraries (ex. Redux, Zustand) 

• Experience with front-end testing frameworks (ex. Jest, Mocha, Enzyme, etc.)  

• Strong written and interpersonal communication skills to document and share team best practices across the department. 

• Exposure to server-side web technologies (ex. Node.js, Java) 

• Exposure to design systems, a/b testing, and server-side rendering (preferred, but not required) 

Vivid Seats provides competitive compensation, bonus incentives and equity for all employees; FLEX PTO, mental health days, medical, dental, and vision insurance, 401K matching, monthly credits and discounts for attending live events, and a variety of additional workplace perks. 

Location: Chicago, IL  

We believe in a hybrid working model which provides employees the flexibility to take advantage of in-person and remote collaboration. Check out our brand new HQ office, bursting with the energy of live events fandom and the vibrancy of Chicago’s rising tech scene. 

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