Professional Services Engineer (d/f/m)

Team: Product & Development

Location: Frankfurt

Commitment: Full time

Workplace Type: onsite

As a Professional Services Engineer (d/f/m) your responsibilities will include:

• Design and architect robust technical solutions, ensuring they are secure, scalable, and aligned with customer needs (headless vs. 3rd party integrations)

• Write scripts and light custom code to support data migration, automation, and system integration

• Partner with vivenu Engagement managers, Solutions Architects and Customer Success Managers to scope technical requirements and estimate effort

• Design, build, and deploy production applications that combine user business logic, APIs, SDKs, webhooks, vivenu best practices, and user-facing interfaces

• Collaborate directly with internal and external stakeholders, bridging the gap between technical teams and executives

• Engage directly with users to deeply understand challenges, requirements, and co-develop solutions,

• Contribute tooling, frameworks, and best practices that scale impact across accounts

What you will need to succeed in this role:

• 3+ years of professional software engineering experience with depth of technical expertise.
• 1+ years of experience in a technical delivery role (e.g., Professional Services, Solutions Engineering, Implementation Engineering, or Customer Software Development).
• Strong proficiency in building full-stack applications (e.g. with Typescript/Node.js).
• Hands-on experience working with REST APIs, webhooks, and third-party system integrations.
• Working knowledge of SQL and relational databases for querying, data transformation, and migration scripts.
• Proven ability to debug complex issues quickly across multi-layered systems (data, API, application).
• Strong communication skills to articulate technical details internally, paired with the ability to navigate multiple client deliverables simultaneously.