Technical Product Manager - Developer Experience

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Job Description:

Technical Product Manager - Developer Experience

Visa's Technical Product Management team is seeking a seasoned Technical Product Manager for our Developer Experience Team. This role offers the opportunity to work on a blend of on-premise and cloud-based products, requiring the ability to think at a large scale and create requirements for Visa's high-throughput applications. The successful candidate will collaborate with a range of stakeholders such as product development teams, solution architects, engineers and product developers to tactfully enable feature sets. They will also be responsible for managing product portfolios, launching products on schedule, and creatively expanding the product base.
 

Key Responsibilities:

• Strategize and build product roadmaps, manage projects, identify issues/risks, and coordinate cross-team efforts.

• Collaborate across organizational boundaries with various technology teams and business stakeholders to identify requirements, convert them into functional specs, prioritize, and drive execution using agile methodologies.

• Maintain a thorough understanding of the market, industry standards, domain competition, and user requirements.

• Define and measure key product metrics to evaluate product success.

• Contribute to the development of design artifacts and Quality Assurance test plans, working closely with engineers.

• Plan and conduct User Acceptance Testing and Bug bashes.

• Conduct user surveys to gain feedback and ensure consistent value delivery.

• Utilize frameworks like Balanced Scorecard, TCO, and TCC to document and track the value stream mapping of each product.

• Foster a close partnership with end users and Product Development teams, collect and analyze feedback to shape requirements, features, and products thereby providing a best-in-class Developer Experience.

• Develop clear and concise product collateral, including Product Guides, Integration Guides, and Release notes, to educate internal stakeholders and clients about the platform's desired behavior.

• Define and maintain a 3 to 5 year strategic product roadmaps .

• Ensure products and releases are launched correctly and on schedule.

• Make creative recommendations to expand the product base and vision.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• 3+ years of experience in Product Management is a must
• Experience working within an Agile environment is a must
• Developing roadmaps, writing user stories, grooming product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced environment.
• Good technical knowledge and/or experience in Containers
• Good technical knowledge and understanding of private cloud capabilities including Core infrastructure (Compute, Storage, Network), Platform, Middleware and Database Services, Security services and Observability.
• Knowledge and/or experience with Public Cloud (AWS, GCP, Azure)
• Knowledge or experience in Generative AI, ChatGPT, Large Language Models (LLMs), CoPilot, and similar technologies.
• Using hard data and metrics to back up assumptions and evaluate outcomes.
• Experience working with tracking and process management tools, including Rally or JIRA/JIRA Align.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.