Systems Engineer - Tableau/Power BI Administrator

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa’s Data Products enable our clients win more with their consumers through data and analytics. As Systems Engineer, you will be part of Corporate Applications and Intelligence team under Visa Technology Organization and will help to build centralized and decentralized BI platforms that will strengthen Visa’s position as market leader for the future and build customer loyalty based on added value with insightful data.

You will work with colleagues, who will support and challenge you daily. You must be a team player, self-starter, detail-oriented, have the ability to work in a fast-paced and highly dynamic environment, and be able to prioritize multiple demands. You will be responsible for creating and implementing best practices, finding areas of improvements, and coordinating multiple work streams.

We value creative and driven individuals who love to own their products, and design and implement solutions that create a seamless experience for users. As we embark on the journey, we are looking for a Systems Engineer who is technically hands on and can help to build and maintain enterprise BI platforms.

Responsibilities

• Understand the Payments industry and Visa's vision, strategy and how your role will make an impact.
• Understand the business initiatives and their importance to the growth of Visa.
• Develop a good understanding of the Visa's BI platforms.

• Perform software maintenance and configurations to different applications in BI Platform.
• Design and develop tools for automation and process improvement.
• Work closely with the development and support teams for problem identification and resolution.
• Participate in functional and technical meetings throughout the development life cycle.
• Provide direct support during deployments and general production. 
• Provide on-call support during production issues.
• Collaborate with development, network, security, and operations team to ensure new application adheres to security and high availability standards.

• Actively participate in defining architecture and creating solution documents, be hands-on with low level design, code review, coding, unit testing, production deployment and support activities.
• Deliver efficient and high quality solutions.

• Manage access controls, set up and maintain the BI platform, and ensuring the system's overall health and performance using usage reports.
• Document all processes, methodologies, and instructions related to the BI Platform. Ensure documentation is kept up-to-date and is accessible to relevant stakeholders.

• Identify opportunities for further enhancements and refinements to standards, processes and systems.
• End User support and training.
• Candidate should have good knowledge in either Tableau Server or Microsoft Fabric (Power BI) Administration and willingness to learn and contribute to the overall BI Platform.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
Associate: Minimum of 6 months of work experience or a Bachelor's Degree

Preferred Qualifications:
Associate: 2 or more years of work experience
• Results-oriented with strong problem solving skills and analytical rigor.
• Good understanding of Tableau Server/ Microsoft Fabric (Power BI) architecture, including internal processes and services.
• Experience in Power BI gateway installation, configuration, upgrades, and maintenance.
• Extensive experience with Tableau Server installation, configuration, upgrades, and maintenance.
• Proven track record of managing Tableau Server in both on-premises and cloud environments (e.g., AWS, Azure, GCP).
• Experience with implementing high availability and disaster recovery solutions for Tableau Server.
• Expertise in performance tuning, optimization, and troubleshooting of Tableau Server.
• Proficient with Tableau Server Command Line Interface (CLI), REST API, extensions and automation scripts.
• Strong programming and scripting skills in languages such as Python, PowerShell, or Bash.
• Knowledge of data security best practices, including user authentication and authorization, data encryption, and compliance.
• Proficiency in database management and SQL programming, with experience in working with various databases (e.g., Hadoop Hive, AtScale, Presto, SQL Server, Oracle, MySQL, Redshift, Snowflake).
• Experience with monitoring tools and practices for Tableau Server performance and usage analytics.
• Knowledge in data visualization best practices and the ability to guide business users to develop impactful dashboards and reports using Tableau Prep and Tableau Desktop.
• Experience in building and implementing governance solutions with automations.
• Request, Incident, Problem and Change Management process.
• End User training and support.
• Certifications in Tableau Server & Desktop or Microsoft Fabric is a plus.
• Gen AI knowledge is a plus.
• A commitment to continuous learning and staying up-to-date with the latest Tableau features, enhancements, and industry trends.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.