Staff Systems Engineer - IaaS (Cloud Operations)

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

IaaS Systems and Storage & Engineering (ISSE) team is part of the Operations & Infrastructure technology organization. Our vision, mission and purpose are summarized as following:

Vision - Deliver best-in-class Infrastructure on demand everywhere. 

Mission - Engineer and build reliable and secure infrastructure for all type of workloads in Private/ Hybrid Cloud, utilizing open and innovative technologies at the right unit cost.

Purpose - increase innovation velocity of developers and reduce infrastructure maintenance overhead. These are the guiding principles for the important work we do every day and build toward the overall vision of Visa The best way to pay and be paid for everyone, everywhere.

We are seeking a Staff Systems Engineer with a track record of building highly secure and scalable cloud infrastructure solutions to support the development of Visa's advanced Global Payment systems and to seize business opportunities and enhance operational efficiency. The candidate should possess comprehensive knowledge in specific technical areas, including applicable processes, methodologies, standards, products, and frameworks. They should have extensive experience guiding the design and execution of infrastructure solutions on one of major public clouds such as AWS, GCP & Azure. Familiarity with the philosophy of DevOps and experience in infrastructure as code and automation at scale is a must. The candidate will also establish, promote, and provide standard foundational services for Visa's public cloud implementation, closely working with stakeholders to craft and implement solutions with robust security posture, deliver functions with optimized cost, and enhance developer productivity. The candidate will take full ownership of the solutions we provide to our customers, ensuring the availability, performance, security, and reliability of the applications operating in the cloud.

Essential Functions:

• Collaborate with Cloud Architects and fellow engineers to actively contribute to our public cloud strategy and standards.

• Design and implement agile, innovative cloud infrastructure and management solutions that harness technology advancements for cost reduction, standardization, and commoditization.

• Adopt a cloud-native approach for the development of greenfield solutions, considering business goals, objectives, and requirements, whilst ensuring the integration with legacy solutions.

• Identify and utilize standard toolsets to lessen complexity and further operational goals for extensive automation across the enterprise.

• Work with the team to mature the cloud ecosystem, establish standards, and integrate infrastructure management domains - including logging, monitoring, configuration management, and orchestration.

• Promote continuous, iterative enhancements in our processes, technology, tools, and automation to achieve objectives.

• Incorporate security measures into all project stages - design, implementation, and operations.

• Define, document, and maintain standard designs and processes, ensuring documentation is updated with each modification or change.

• Provide knowledge transfer to peers and operations team on architecture, design, and delivery of public cloud solutions.

• Facilitate knowledge transfer to peers and the operations team on public cloud solution architecture, design, and delivery.

• Mentor junior team members to enhance team competencies and skills.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD in Computer Science, Information Systems, Computer Engineering, Electrical or other relevant engineering field
• 7+ years of experience as DevOps or Cloud infrastructure engineer automating infrastructure development & deployment
• Solid understanding various AWS/GCP/Azure services such as networking, compute, database, etc.
• Extensive Experience designing, building, and running production systems in cloud or migrating to the cloud, practicing infrastructure as code, automated testing, autoscaling, and self-healing
• Experience in infrastructure as code with tools such as Terraform an Pulumi and configuration management tools such as Ansible
• Experience managing production container ecosystems – Docker, Kubernetes, Service Mesh (Istio or Linkerd), CNI(Calico, Cilium)
• Experience cloud-native monitoring and APM tools such as AWS Cloudwatch, GCP Cloud Operations Suites, and Azure Monitor
• Experience using and optimizing monitoring and observability systems and experience in Prometheus, Grafana, and familiar with OpenTelemeter standards
• Deep understanding of the Software Development Process including Continuous Integration and Continuous Deployment (CICD) pipeline tools such Jenkins and GitLab. Familiar container deployments in Kubernetes environments using tools such as ArgoCD or Flux
• Familiar with the security tools and standard methodologies such as CIS Benchmarking, OS hardening, vulnerability scanning, and system auditing
• Strong analytical skills and able to work independently to solve sophisticated engineering problems. Make independent judgments and decisions within established guidelines
• Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration. Able to work well in a global matrix management environment.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 119,100.00 to 172,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.