Staff Site Reliability Engineer - PRE

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Preferred Qualifications What we’re after…
• Ability to work fluently on container technologies such as Docker and Kubernetes

• Solid working experience in an application support function working in 24*7 environment, driving high availability on active/active environments

• Excellent analytical and problem solving skills with a strong automation mind-set

• Good ITIL knowledge in Change Requests, Incidents, Problem Managements and worked on any Ticketing systems such as ServiceNow, Remedy or any equivalent.

• Experience planning, deploying and reviewing changes for critical applications.

• Experience with Continuous Integration Continuous Deployment (CICD) systems such as Jenkins, Ansible or equivalent

• Experience with log analysis tools such as Splunk or equivalent

• Experience troubleshooting and resolving incidents and conducting Root Cause Analysis.

• Experience supporting distributed systems or microservices

• Experience with web services such as SOAP, REST or equivalent and web service testing tools such as SoapUI, Postman or equivalent.

• Unix operating system commands (to a high level)

• Hands-On Experience with UNIX/Linux operating system and BASH scripting.

• Experience with relational databases such as Oracle, PostGreS or equivalent.

• Excellent ability to communicate effectively with technical and non-technical stakeholders

• Knowledge of networking concepts and protocols such as DNS, HTTP, TCP/IP, PKI, SSL,

• TLS, Digital Certificates, Security Scanning or equivalent

• Prior working experience with Card and transaction Domain Knowledge

• Experience on Kubernetes and Docker Platform

• Python, Perl Scripting Knowledge

• BigData Technologies like Hadoop, Kafka, HIVE

• Excellent written and verbal communication skills. Ability to communicate effectively to customers, team members and managers

• Very strong team-focus, and collaborative working

• Strong ability to self-learn new technologies

• Mentor less experienced team members

• Lead and present the team in wider forums

• Lead and manage problems assigned to the application support team. This may also include some aspects of testing code fixes and new releases where appropriate.

• Perform a lead role in continual service improvement of our services, including initiating and managing.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualification:
Minimum 7 Years of work experience with a Bachelor’s Degree or an Advanced Degree
Minimum 5 Years of work experience in Production/Application Support
Proficiency with Unix commands/scripting, and have exposer to Web/API a SME in at least one of the API technologies.
Experience in supporting Java applications that run in Apache Tomcat, JWS, or similar containers.

Preferred Qualifications What we’re after…
• Ability to work fluently on container technologies such as Docker and Kubernetes
• Solid working experience in an application support function working in 24*7 environment, driving high availability on active/active environments
• Excellent analytical and problem solving skills with a strong automation mind-set
• Good ITIL knowledge in Change Requests, Incidents, Problem Managements and worked on any Ticketing systems such as ServiceNow, Remedy or any equivalent.
• Experience planning, deploying and reviewing changes for critical applications.
• Experience with Continuous Integration Continuous Deployment (CICD) systems such as Jenkins, Ansible or equivalent
• Experience with log analysis tools such as Splunk or equivalent
• Experience troubleshooting and resolving incidents and conducting Root Cause Analysis.
• Experience supporting distributed systems or microservices
• Experience with web services such as SOAP, REST or equivalent and web service testing tools such as SoapUI, Postman or equivalent.
• Unix operating system commands (to a high level)
• Hands-On Experience with UNIX/Linux operating system and BASH scripting.
• Experience with relational databases such as Oracle, PostGreS or equivalent.
• Excellent ability to communicate effectively with technical and non-technical stakeholders
• Knowledge of networking concepts and protocols such as DNS, HTTP, TCP/IP, PKI, SSL,
• TLS, Digital Certificates, Security Scanning or equivalent
• Prior working experience with Card and transaction Domain Knowledge
• Experience on Kubernetes and Docker Platform
• Python, Perl Scripting Knowledge
• BigData Technologies like Hadoop, Kafka, HIVE


Plus Qualifications:
• Prior working experience with Card and transaction Domain Knowledge
• Experience on Kubernetes and Docker Platform
• Python, Perl Scripting Knowledge
• BigData Technologies like Hadoop, Kafka, HIVE

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.