Sr. Systems Engineer(Service Now Developer)

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

• 4 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• In-depth configuration and development experience across all core ServiceNow models. (Incident Management, Problem Management, Change Management, Knowledge Management, AHA, GRC, CMDB, HR Service Management, Agent Workspace, Agent Chat, Walk-up Experience, Advance Work Assignment, Catalog Request and Service Portal).
• In-depth experience with JavaScript, AJAX, XML, JSON, CSS, REST, SOAP and HTML.
• Knowledge working with AngularJS, NodeJS and Glide Stack APIs.
• Good to have knowledge on Java, C# and Gen AI.
• Knowledge of APIs, Web Services and Standard Relational Database concepts required.
• Knowledge and experience working with ServiceNow Security features, administering Users, Roles, Groups, ACLs.
• Strong understanding of ServiceNow Best Practices.
• Strong analytical skills with the ability to extensively analyze business processes and workflows.
• Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, Import Sets, Transform Maps and Update sets.
• Good to have CSA (Certified Service Now Admin), CIS (Certified Implementation Specialist) or CAD (Certified Application Developer).
• Effective communication with customers, system administrators, team members and management and use sound judgment when considering enterprise impacts of technical decisions.
• Good communication skills to work effectively with team members, support personnel, management and customers in geographically dispersed locations and ability to work as part of a team as well as independently.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications
3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

4+ years of relevant work experience and a Bachelors degree, OR 2+ years of relevant work experience with Masters degree.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.