Sr. SW Test Engineer

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

Position Overview:

We are seeking a highly skilled and experienced Performance Testing Engineer and Capacity Planner with 5-10 years of industry expertise. The successful candidate will be responsible for ensuring our systems and applications adhere to stringent performance and scalability benchmarks. This role demands a deep understanding of performance testing methodologies, capacity planning strategies, and the ability to conduct in-depth performance analysis and optimization.

Key Responsibilities:

Performance Testing: Architect, develop, and execute comprehensive performance test plans and scenarios to validate system performance against defined benchmarks.

Bottleneck Identification: Utilize advanced diagnostic tools to identify and mitigate performance bottlenecks across the application stack.

Capacity Planning: Perform detailed capacity planning to ensure that systems can handle anticipated load and provide data-driven recommendations for scaling.

Collaboration: Work closely with development, QA, DevOps, and operations teams to integrate performance testing seamlessly into the software development lifecycle (SDLC).

Results Analysis: Conduct thorough analysis of performance test results and generate detailed reports with actionable insights for stakeholders.

Performance Monitoring: Implement and utilize application performance monitoring (APM) tools to proactively identify and resolve potential performance issues.

Scripting and Automation: Develop and maintain performance testing scripts and automation frameworks using industry-standard tools such as Apache JMeter, LoadRunner, and NeoLoad.

AI and GENAI Integration with Performance Testing and Predictive Analysis:

We are seeking a professional to lead AI and GENAI integration with performance testing and predictive analysis. The role involves leveraging predictive analytics to derive valuable insights, with a strong emphasis on ensuring the accuracy and reliability of these insights through high-quality data and robust algorithms. The successful candidate will be responsible for developing and maintaining reliable predictive models, addressing the continuous challenges that arise in this dynamic field.

Root Cause Analysis: Perform root cause analysis on performance issues and collaborate with cross-functional teams to implement solutions.

Best Practices: Define and enforce best practices for performance testing, load testing, stress testing, and capacity planning across the organization.

Industry Trends: Stay abreast of emerging trends, tools, and methodologies in performance testing and capacity planning.

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. 

Qualifications

Basic Qualifications:

• 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline. Advance degree is also welcome.
• Experience: 5-10 years of hands-on experience in performance testing and capacity planning.
• Tools Proficiency: Expertise in performance testing tools such as Apache JMeter, LoadRunner, NeoLoad, and familiarity with APM tools like Dynatrace, New Relic, or AppDynamics.
• Technical Skills: Proficiency in scripting languages such as Python, Shell, or JavaScript, and a solid understanding of software performance tuning, optimization, and scalability.
• Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex performance data and provide actionable recommendations.
• Communication: Excellent written and verbal communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders.
• Team Collaboration: Proven ability to work independently and collaboratively within a diverse team environment.
• Cloud Platforms: Experience with cloud infrastructure and services (AWS, Azure, GCP).
• -CI/CD: Knowledge of continuous integration and continuous delivery pipelines.
• -Containerization: Familiarity with containerization technologies (e.g., Docker) and orchestration tools (e.g., Kubernetes).
• -Certifications**: Relevant professional certifications in performance testing or related disciplines are a plus.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.