Sr Manager - DevOps Engineering (Hybrid/Onsite)

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Inc is seeking a dynamic individual to fill the role of DevOps Engineering Manager.

In this position, you will join our Developer Experience team and be responsible for ensuring the availability of CI/CD systems and automation tools across various platforms.

You will also measure the developer experience, identify areas for improvement, and design and implement technical solutions to enhance developer effectiveness and productivity.

The team is also tasked with maintaining build and deployment systems and managing associated processes to ensure high delivery standards for a wide range of containerised applications.

As the DevOps Engineering Manager, you will be responsible for supporting a team of engineers who build and support the release and DevOps needs of application development teams. Your daily tasks will include configuration identification, change management, build, deployment and release artifact management, version control, source code auditing/reporting, and environment support and troubleshooting.

You will collaborate with multiple teams, assisting them throughout the development cycle with any necessary changes to the build, release, and deployment processes to ensure products are certified in integration environments and released into production.

Strong cross-functional team collaboration and effective communication skills are essential for this role.

Key Responsibilities include:

• Supporting and developing a team of highly effective DevOps Engineers
• Build & Support Container CI/CD pipeline for build, deploy and release requirements.
• Measure and improve the developer experience, making our delivery teams more productive
• Assist in scheduling and implementing changes to the build / release / version-control processes required to enforce and apply release engineering best practices
• Provide guidance to cross-team and team members on release best practices and procedures
• Support tools and services in all our environments, from pre-production to production
• Work with cross functional, geographically distributed teams to provide 24x7 support across multiple non-production environments.
• Responsible for continuous delivery pipeline for build & deployment for containers.
• Responsible for working with Security, Infrastructure, Development, QA team and other teams to understand changes to the existing production environment on an ongoing basis and for non-prod environment support.
• Preserve and maintain service availability, performance, integrity, capacity and security.
• Maintain and suggest improvements to deployment process and developer tooling
• Participate in the decision making of success or failure of applications systems to be deployed in production
• Update documentation that communicates standards and best practices.
• Implement metrics, monitoring & Key Performance Indicators.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager

Qualifications

Basic Qualifications:
8+ years of relevant work experience and a Bachelors degree, OR 11+ years of relevant work experience

Preferred Qualifications:
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
5+ years working with cloud technologies in a DevOps, CI/CD, Infrastructure, or software engineering capacity
Familiar with Linux, Containerisation technologies, and open-source software
Ability to code in at least one scripting/programming language (Bash, Python, Go etc)
Experience leading a team of at least 4 people, collaborating across teams and working with both junior employees and members of senior leadership
9 + years of Industry experience with 4+ years of experience in DevOps, CI/CD , Release with automation Experience
Solid Experience or certification with Containers technologies, Kubernetes, Docker EE & OpenShift to build/enhance seamless CI/CD pipeline
Build and troubleshoot build issues in Java applications
DevOps Acumen to build better solutions to bring operation excellence in Build/deploy pipelines for VM and Containers
Linux, Unix and Shell Scripting, and Automation
Experience with one scripting or programming language (Python, Go, bash)
Advance knowledge and experience with Linux and UNIX
Experience with monitoring tools Datadog, or any other monitoring tools/processes
Experience with SCM tools -GIT (Github) and Nexus/Artifactory
CI tool management - Jenkins, both in setup and support is required
Experience with Project Management tools (Jira)
Demonstrated ability to work with distributed teams

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 152,200 to 220,850 per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.