Site Reliability Engineer Intern

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

Within Technology, the Operations & Infrastructure division provides outstanding infrastructure services that are secure, scalable, and continuously available. We architect, build, and maintain secure and reliable systems and networks to support the business functionality that Visa provides to payment industry partners.

As a Site Reliability Engineer intern on the Product Reliability Engineering (PRE) tech team, you will take on meaningful work, engage in out-of-the-box problem solving, and participate in global case challenges and impactful initiatives. You will get the chance to  build and run tools and systems that Visa's engineers use every day to iterate, test, and deploy their code. From technology to business, we are looking for people who can innovate, collaborate and bring Visa into the next level of a rapidly evolving digital marketplace.

During the internship, you will work on one or more hands-on projects with the team. Our summer internship also equips you with social and professional networking events and developmental workshops, designed to provide you the resources and training to have an impactful summer.

Some examples of previous summer intern job duties and projects:

• Work with cross-functional co-located teams in design and development to enable higher productivity, environment monitoring and self-healing capability
• Will be responsible for programming a feature and or a feature set that will enhance our availability, resilience and security. You will establish foundation for future implementations and automation requirements in the environment
• Investigate root cause of severe incidents and identify corrective actions
• Support process improvements to guide development and support activities and work cross-functionally with other departments to align activities and deliverables
• Identify opportunities to improve and optimize the systems, provide fixes, and follow production best practices
• Provide impact assessment and mitigation plan for changes going into the production environment, and ensure the success rate of changes planned in the environment

As a summer Intern, specific assignments will depend on upon your skills sets, interest, and team needs. 

Qualifications

Basic Qualifications

• Pursuing a Bachelor's degree in Computer Science, Software Engineering or a related field, graduating December 2025 or later
• Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications, and communications that demonstrate professional judgment.

Preferred Qualifications

• Proactive team player who is able to deliver on responsibilities in a timely manner with a high level of quality
• Proficiency in at least one programming or scripting language such as Python, Java, JavaScript, HTML, C++ , UI development, SQL 
• Familiar in CI/CD tooling
• Comfortable with Microsoft Office suite (e.g. Word, Excel, PowerPoint)
• Discuss, collaborate and promote architectural best practices across technology organization
• The ability to tackle challenges and address problems head-on
• Stay on top of the open source technology and be ready to learn/adopt new technology continuously
• Highly driven, resourceful and results oriented
• Good team player and excellent interpersonal skills
• Good analytical and problem-solving skills
• Demonstrated ability to lead and navigate through ambiguity

Additional Information

U.S. APPLICANTS ONLY: The estimated hourly range for a new hire into this position is $27 - $31/hr which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.   

Work Authorization: Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered. 

Work Hours: Varies upon the needs of the department 

Travel Requirements: This position requires travel 5-10% of the time. 

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. 

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. 

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.