Senior Product Manager - Real-Time Payment Systems

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Are you looking for an exciting opportunity in Product Management? Join our team and collaborate with industry-leading experts on innovative real-time payment systems. Real-time payments are essential to Visa's growth, as an increasing number of customers and businesses adopt these transactions for their convenience, low cost, and speed, as well as to meet mandate requirements. In 2023, an estimated 266.2 billion real-time transactions were conducted globally, reflecting a 42.2% year-over-year growth. Be a part of this dynamic field and help shape the future of real-time payments at Visa.

Role Overview:

As a Product Manager, you will deliver the best product experience to our customers, leveraging your strong product background and deep understanding of global digital payment systems and software technologies. You will excel in both strategic and tactical aspects, from creating business plans to driving product development and delivery. You will collaborate with multiple teams across Visa's global organization, including Engineering, Operations, Design, Sales, Finance, Legal, Quality, and Consumer Insights. Besides product development, you will also commercialize the service and activate markets globally, including delivering client pitches and demos, fostering relationships, and supporting pilot and live service delivery.

Essential Functions:

• Drive the execution of all processes in the product lifecycle: market research, competitor analysis, strategy, planning, positioning, requirements, roadmap development, and product launch.
• Work with regional and country-level teams to define localized product strategies for scaling with clients, including merchants, acquiring partners, fintech partners, and marketplace providers.
• Translate product strategy into detailed business requirements and specifications for user experience design and engineering development.
• Collaborate with technology and cross-functional teams to roll out products.
• Prioritize and manage the product backlog in a fast-paced agile environment.
• Monitor and report on product progress, including significant milestones and project risks.
• Coordinate and author product documentation and communications.
• Lead cross-functional efforts to build support processes, training, and materials for all channels.
• Analyze quantitative and qualitative data to provide actionable insights and iterate product capabilities.
• Participate in user experience iterations and conduct user research to test product enhancements.
• Partner with technical leadership and product development teams to deliver new features to market.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

• 8+ years of relevant work experience with a Bachelor’s Degree, or 5+ years with an Advanced Degree (e.g., Masters, MBA, JD, MD), or 2+ years with a PhD.

Preferred Qualifications:

• 9+ years of relevant work experience with a Bachelor’s Degree, or 7+ years with an Advanced Degree, or 3+ years with a PhD.
• 5+ years as a product manager or product owner in a scrum agile environment.
• Deep understanding of various payment systems such as Alternative Payments, Card Networks, ACH, RTP, SWIFT, Digital Wallets.
• Strong experience as a technical product manager in API development using SOAP or REST, JSON, and XML.
• Strong understanding of API security, security standards, data encryption, and HSMs.
• Strong influencing, negotiation, and results-driving skills, with the ability to adhere to timelines and identify project risks early.
• Proven ability to convert product strategy into execution.
• Proven success in fast-paced, cross-functional agile scrum environments with demanding timelines.
• Experience contributing to engineering discussions on technology decisions and product strategy.
• Willingness to work with globally distributed teams across multiple time zones.
• Exceptional written and oral communication skills.
• Strong analytical skills, with experience using qualitative and quantitative data to develop product strategies.
• SaaS experience, preferably in the financial industry.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.