Senior Director of Engineering (15+ years of experience required)

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Job Description

We are seeking a candidate with demonstrated ability to lead by influence with a record of successfully delivering modern, large-scale, complex service and products. This is accomplished by leading multiple large diverse technical teams at all levels and closely collaborate with program and product teams.

Your mission is to provide hands-on leadership to multiple development teams, building a world-class team of engineers. The focus is on defining, executing, and delivering functional and non-functional features at scale quickly and promoting a diverse culture of cross-functional collaboration and engineering excellence. Be an idea leader and bring industry best practices to benefit the team and the wider organization. The ability to balance demanding business capabilities with building for operational excellence while meeting regulatory, security and privacy requirements.

Ability to quickly grasp and evaluate new ideas and technologies from internal and external sources. Lead multiple teams, matching them with appropriate technology and business problems while building a culture of both innovation and drive for excellence.

The successful candidate will be comfortable navigating the challenging dynamic payments space and leading global teams responsible for platform transformation efforts.

Specific Responsibilities

Directs and manages multiple diverse teams of engineering professionals performing research, development, design and/or implementation of products, services, solutions for Authorize.net and the VISA VAS (Value-Added Services) Portfolio. Responsible for creating and communicating technical strategy within the organization and/or across the function. Own and Drivedrive the end to end development effort for on-time, high quality, highly scalable technical solutions that meet the product vision. Responsibilities span all phases of product development including:

• Collaborate and align with architects and senior technologists on proper architecture and design.

• Partner with Business teams to ensure completeness and common understanding of product vision, roadmap and requirements.

• Build a culture of engineering excellence (quality, security, performance, scalability, availability, resilience etc.) across your own teams and the entire organization.

• Adopt AI in all aspects of the software development lifecycle.

• Influence adoption of best engineering practices, automations of software development, testing and deployment processes.

• Build analytics that provides deep insights into engineering efficiency, developer velocity, operational and support efficiency and service quality.

• Manage technical debt and costs within your product and organization budgets.

• Be responsible for the incident management, change, and problem management.

• Hire, retain and grow high-performing and diverse global engineering teams.

• Invest in the career development of your employees with a strong focus on mentorship and training.

• Lead with a strong client focus mindset across organizations.

• Handle routine daily activities such as coordination, coaching, mentoring, recruiting, budgeting, planning, delivery, quality, partner relationships, performance metrics, operations, efficiency, service level management, etc.

• Progress our modernization roadmap, enabling us to expand our market reach and client base by adopting best-in-class technology solutions for our core platform.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

• 12+ years of relevant work experience and a Bachelor's degree, OR 15+ years of relevant work experience

Preferred Qualifications:

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• Proven experience managing software development teams delivering highly available enterprise level, distributed applications utilizing technologies such as C#, Java, TypeScript, React, Kubernetes.
• Outstanding verbal, written, presentation, facilitation, and interaction skills, along with effective communication (both written and verbal) skills and the ability to present complex ideas in a clear, concise way.
• Proven track record of coordinating multiple product and technical teams by removing roadblocks and solving complex problems collaboratively.
• Strong at technical goal setting for a project with actionable success metrics.
• Experience with measuring a service from user experience perspective, setting, and tracking to SLAs and KPIs.
• Ability to represent technical and business issues and solutions to multiple levels internally and externally to support organizational plans.
• Ability to work in a complex organization to determine business and customer needs, providing the best solution to meet those needs.
• Experience with Agile methodologies and software development lifecycle principles.
• Ability to manage multiple competing top priorities in a fast-paced environment.
• Experience building microservices with HTTP, REST, JSON and XML.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Payment industry experience is a strong plus.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.