Product Support Engineer Consultant

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Qualifications

Basic Qualifications
5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications
6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD

We are looking for an individual who brings a breadth of experience, a curiosity about payments, is results-driven and client focused. As a candidate, you should have experience in:

-Customer support role in software, financial or information services industry
-Diagnosing, reporting, tracking, and resolving software issues
-File Transfer SFTP
-Working in a variety of programming languages
-Working in a variety of environments – Windows, Linux
-Data using TSQL
-Basic network troubleshooting experience
-Programming - multiple dev languages
-Skillfully prioritizing and managing concurrent projects and issues
-Demonstrating a sense of urgency and timeliness
-Excellent written and verbal communication skills
-Taking the initiative to research and learn on your own resourcefulness, motivated, self-starter, willing to learn new programs
-Working with cross-functional/cross-departmental and virtual teams
-Quality Focused Demonstrates attention to detail listens and requests clarification

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.