Director, Partner Account Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Acceptance Solutions is currently recruiting a collaborative, trustworthy, high-energy and driven Account Manager for the North America partner team. Responsibilities include management and expansion of a portfolio of top revenue producing partners and could encompass various acquirers, ISO’s, integrated service providers or technology providers who resell both Authorize.net and Cybersource.

Position Summary:

We are seeking a dedicated, innovative Partner Account Manager to drive revenue growth with Acceptance Solutions North America enterprise partners.  As a Partner Account Manager you’re responsible for revenue growth, retention, identifying growth opportunities and negotiating renewals of a portfolio of enterprise partners. Your role will require a high level of organization as the portfolio will contain complex multi-faceted partnerships. This role will report to the Head of Enterprise Partner Account Management within Acceptance Solutions. You will engage with various stakeholders from Acceptance Solutions product teams, revenue operations and AE counterparts across the Visa organization. We seek a proactive individual with extensive experience in establishing relationships at the highest level of an organization and one that can work individually as well as collaboratively.

This role is telecommute, with the preferred location being the state of Georgia.

Job Scope:

• Manage and grow a portfolio of enterprise NA partnerships within the Visa Acceptance Solutions partner channel

• Secure multi-year renewals with committed spend

• Exceed revenue and sales targets

• Develop an account plan and growth strategy for your clients to fuel ongoing revenue attainment, expands reach and market share and creates a deeply entwined partnership

• Prove the value of CyberSource and Authorize.net solutions by sharing data and insights that illustrate a positive return on investment using our global reporting dashboards.

• Serve as the client advocate while effectively collaborating with internal, cross-functional teams including marketing, product management, sales engineering and finance

• With the partner, design innovative sales campaigns and customized go-to-market approach that aligns with the partner objectives

• Organize and conduct sales/product trainings for your partners sales teams

• Present to large groups including both internal and external

• Comfortable initiating engagements and building relationships at all levels of a partner’s business

• Lead and conduct Executive Business Reviews with C-suite executive leaders at your assigned partners both virtual and in-person where appropriate

• Establish core internal relationships with stakeholders across the Visa organization to further strong collaboration and contribute to the company’s ambitious growth goals

• Overall drive success of your portfolio by embodying the Visa Leadership Principles

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Qualifications

Basic Qualifications
10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications
12 or more years of work experience as a quota carrying account manager within the payments industry with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
Solid grasp of the payment and technology ecosystem
Demonstrated experience managing and growing partnerships with large multi-regional acquirers, ISO’s, North American Banks and Technology providers.
Proven ability to manage and expand business in complex enterprise accounts influencing everyone from business champion to the C-level Record of accomplishment in exceeding a multi-million dollar annual quota.
Strong and demonstrated written, verbal, and presentation skills.
Ability to understand customer needs and solve problems.
Good time management with strong organizational skill

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 172,200 to 312,300 USD per year, which includes potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.