Decision Scientist, Member Lifecycle

Location: Amsterdam, Netherlands

Department: Data Science & Analytics

Information about the position 

You will become part of our User Lifecycle Communication team. The goal of lifecycle communication is to improve onboarding, increase retention, and cross activate Vinted users, by meeting their needs through targeted communications. 

Your role is important for the success of the team. Based on data you will define lifecycle stages, actionable segments, build churn models and more, towards an ever evolving set of automatically triggered treatments to nudge members to the next best engaged lifecycle stage. Of course you will also be responsible for measurement of performance and success, for example through AB testing and hold-out experiments. To summarise: You ensure that all decisions are data driven.

This is a dynamic role requiring strategic & analytical thinking, the ability to take ambiguous objectives and structure and prioritise well, and decision making to ensure actual progress and impact without getting stuck in analysis paralysis.

In this position, you’ll 

• Ensure questions are answered in an optimal fashion, e.g. in the form of an ad-hoc deep-dive, experiment, dashboard, or automatically recurring analysis
• Propose and implement key metrics that measure business performance, set up monitoring, proactively flag issues, run analyses and understand root causes
• Help create a backlog with prioritised hypotheses and analyses
• Partner with your team and stakeholders at Vinted, to identify strategic opportunities and provide data-driven recommendations, as well as answer critical business questions.
• Cultivate a data-driven culture by promoting best practices in analytics and decision-making, encouraging the use of data within the domain to make data count.

About you 

• BSc or MSc in a related field (statistics, mathematics, econometrics, economics or similar) or equivalent working experience
• Experience in a Decision Science or Data Analytics role (typically 2+ years of working experience) 
• Good analytical thinking and problem-solving skills, with the ability to balance depth of analysis with business impact.
• Highly results-oriented and comfortable with iterative processes
• Strong interpersonal skills and eager to work with a wide variety of stakeholders within the company
• Strong communicator who can convincingly present results to both technical and non-technical audiences
• Knowledge of statistical methods, such as regression analysis, and other inferential techniques.
• Proficient in SQL and Python
• Familiar with BI tools (e.g., Looker, Tableau, Power BI) 
• Fluent in English, both written and spoken
• Bonus: Experience in customer lifecycle management or Marketing campaign analytics

Work perks 

• The opportunity to benefit from our share options programme
• 25 days of paid annual leave
• Newest MacBook models
• Mental and emotional health support through the Mindletic app
• Frequent team-building events
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
• A daily lunch allowance
• ClassPass (Gym Membership subsidy)
• Pension plan with a total contribution of 12%, 8% by the Company and 4% by employee
• A personal monthly budget for shopping on Vinted
• An NS mobility card
• The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
• A dog-friendly office

Working at Vinted 

Individual Learning Budget

We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.

Hybrid Work - DELETE IF NOT RELEVANT

We’ve adopted a hybrid workplace model where 2 days in the office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.

Equal Opportunity

The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.

The salary range for this position is € 53,900 - € 72,900 gross per year.