Decision Scientist, Member Lifecycle
Location: Kaunas, Lithuania
Department: Data Science & Analytics
Brief info about Vinted
Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.
The Vinted Group is made up of three business units that support this mission:
Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.
Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.
Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.
Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people. Our backers include Accel, EQT Growth, Insight Partners, Lightspeed Venture Partners, Sprints, and TPG.
Information about the position
You will become part of our User Lifecycle Communication team. The goal of lifecycle communication is to improve onboarding, increase retention, and cross activate Vinted users, by meeting their needs through targeted communications.
Your role is important for the success of the team. Based on data you will define lifecycle stages, actionable segments, build churn models and more, towards an ever evolving set of automatically triggered treatments to nudge members to the next best engaged lifecycle stage. Of course you will also be responsible for measurement of performance and success, for example through AB testing and hold-out experiments. To summarise: You ensure that all decisions are data driven.
This is a dynamic role requiring strategic & analytical thinking, the ability to take ambiguous objectives and structure and prioritise well, and decision making to ensure actual progress and impact without getting stuck in analysis paralysis.
In this position, you’ll
- Ensure questions are answered in an optimal fashion, e.g. in the form of an ad-hoc deep-dive, experiment, dashboard, or automatically recurring analysis
- Propose and implement key metrics that measure business performance, set up monitoring, proactively flag issues, run analyses and understand root causes
- Help create a backlog with prioritised hypotheses and analyses
- Partner with your team and stakeholders at Vinted, to identify strategic opportunities and provide data-driven recommendations, as well as answer critical business questions.
- Cultivate a data-driven culture by promoting best practices in analytics and decision-making, encouraging the use of data within the domain to make data count.
About you
- BSc or MSc in a related field (statistics, mathematics, econometrics, economics or similar) or equivalent working experience
- Experience in a Decision Science or Data Analytics role (typically 2+ years of working experience)
- Good analytical thinking and problem-solving skills, with the ability to balance depth of analysis with business impact.
- Highly results-oriented and comfortable with iterative processes
- Strong interpersonal skills and eager to work with a wide variety of stakeholders within the company
- Strong communicator who can convincingly present results to both technical and non-technical audiences
- Knowledge of statistical methods, such as regression analysis, and other inferential techniques.
- Proficient in SQL and Python
- Familiar with BI tools (e.g., Looker, Tableau, Power BI)
- Fluent in English, both written and spoken
- Bonus: Experience in customer lifecycle management or Marketing campaign analytics
Work perks
- The opportunity to benefit from our share options programme
- 25 working days of holiday
- Newest MacBook models
- Digital mental and emotional health support and Employee Assistant Program (EAP)
- Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
- Private health insurance
- Frequent team-building events
- A personal monthly budget for shopping on Vinted
- The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
- A dog-friendly office
- In Vilnius office: Gym & in-house meals at friendly prices
- In Kaunas office: a monthly lunch allowance, and a once-a-week provided in-house lunch and breakfast
Working at Vinted
Individual Learning Budget
We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.
Hybrid Work
We’ve adopted a hybrid workplace model where 2 days in office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.
Equal Opportunity
The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.
The salary range for this position is € 3,433 - € 4,650 gross per month.
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