Sr. Manager, Engineering - Trust and Safety

Vimeo is seeking a talented and passionate Senior Engineering Manager to join our growing Trust & Safety team!

At Vimeo, we empower individuals and businesses to harness the power of video with state-of-the-art video creation and editing solutions. Our community of professional and amateur filmmakers is at the heart of Vimeo, and we are committed to ensuring a safe and positive online environment where creativity can flourish.

As a Trust & Safety Senior Engineering Manager, you will lead and inspire a team of engineers dedicated to building and enhancing safety features and technologies that protect our users and platform. You will collaborate closely with cross-functional teams, including Product, Policy, and Operations, to develop and implement innovative solutions that address the evolving challenges of online safety. This role requires a strong technical background, excellent leadership and communication skills, and a deep understanding of Trust & Safety issues.

This role may be exposed to disturbing and/or sensitive content.

What you will do: 

• Lead and manage a team of engineers responsible for building and maintaining safety features and technologies that protect Vimeo users and the platform from online abuse, fraud, and harmful content
• Partner with Product, Policy, and Operations teams to define the roadmap and strategy for Trust & Safety engineering, ensuring alignment with Vimeo's overall goals and objectives
• Foster a culture of innovation and technical excellence within the team, encouraging collaboration and knowledge sharing
• Drive the development and implementation of cutting-edge technologies and solutions to address complex Trust & Safety challenges, such as content discovery, content moderation, spam detection, and account security
• Oversee the design, development, and deployment of scalable and reliable systems that support Trust & Safety operations, ensuring high availability and performance
• Collaborate with research teams to leverage machine learning and other advanced techniques to enhance safety measures and proactively identify and mitigate risks
• Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of safety features and identify areas for improvement
• Stay informed about emerging threats, industry trends, and best practices in Trust & Safety engineering
• Mentor and develop engineers, providing guidance and support for their professional growth
• Contribute to the broader Trust & Safety community by sharing knowledge and collaborating with industry peers

Skills and knowledge you should possess: 

• 8+ years of experience managing software engineering teams with a focus on Trust & Safety or a related field
• 3+ years of experience in a leadership role
• 5+ years of experience with PHP is required
• Proven track record of building and scaling high-performing engineering teams
• Deep understanding of Trust & Safety challenges and best practices, including content moderation, spam detection, fraud prevention, and account security
• Strong technical background with experience in software development and architecture
• Experience with cloud-based infrastructure and technologies (e.g., AWS, GCP)
• Familiarity with machine learning and data analysis techniques
• Excellent communication, interpersonal, and leadership skills
• Ability to work effectively with cross-functional teams and stakeholders   
• Passion for creating a safe and positive online environment
• Bachelor's degree in Computer Science or a related field

Bonus points: 

• Experience with video streaming platforms and technologies
• Familiarity with relevant legal and regulatory frameworks (e.g., COPPA, GDPR)
• Contributions to open-source projects or industry initiatives related to Trust & Safety

Base Salary Range:

• NYC Metro, Bay Area, Seattle, & Los Angeles: $184,000 - $251,500 
• All other US cities outside above metro areas: $165,600 - $226,350

At Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment, and location.  Base salary is just one component of Vimeo's total rewards philosophy.

We offer a wide range of benefits, perks, variable compensation and where eligible long-term incentive programs. 

We also offer paid time off, generous 401k match, commuter benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), fertility reimbursement, group term life insurances, wellbeing resources, and more.

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