Staff Software Developer

Vidyard empowers every sales rep to perform like a top performer by bringing the power of personalized video outreach at scale. Through scalable solutions like AI Avatars and Video Messages, Vidyard enables reps to break through the noise, engage high-intent prospects, and accelerate deal velocity—all while helping sales teams gain more face-time with prospects and customers in a remote selling world. Join Vidyard and help us create the future of productive relationships between buyers and sellers!

About the Role 

Vidyard is seeking a Staff Software Developer to join our dynamic Core Team, a pivotal force behind our leading video platform and user experience. As a Staff Developer on our Core Team, you will play a pivotal role in designing, building, and scaling the core functionality of Vidyard, including video recording, hosting, and playback. You will drive architectural decisions, improve system reliability, and enhance performance across our encoding pipeline, Chrome Extension, Mobile App, Desktop App, and customer-facing features such as captions, thumbnails, chapters, and playlists. Your technical leadership will help shape the future of our platform, ensuring a seamless and high-quality video experience for our users.

Reporting directly to the Software Development Manager, you'll collaborate with a cross-functional team of developers, designers, and product managers to address customer challenges and deliver exceptional software solutions. 

This is a remote role open to candidates located in Canada. 

About the Team

Our Core Team is composed of ten developers, one product manager, and one designer divided into two streams of work:

Tech Stream: At the heart of our Core Team's responsibilities lies the Tech Stream, which takes ownership of a substantial portion of our application. This stream is tasked with spearheading projects to guarantee the performance, quality, availability, and scalability demanded by our system and valued customers.

Engage Stream: The Engage Stream is dedicated to crafting and maintaining features that delight our customers. We aim to ensure that customers make the most of our platform's rich array of tools, fostering a seamless and rewarding user experience.

As a Staff Software Developer, your contributions will stretch across both streams to enhance Vidyard’s core video platform, optimizing encoding, playback, and multi-platform integrations (Chrome Extension, Mobile, and Desktop Apps). You will drive system design and architecture decisions, bringing innovation and out-of-the-box thinking to tackle complex problems and technical debt, shaping the future of our technology.

What You’ll Work On

• Solve complex, embedded system challenges – Apply critical thinking and problem-solving skills to enhance Vidyard’s core video platform, balancing quality, scalability, and speed.
• Lead system design and architecture decisions – Drive technical discussions and decisions that shape the long-term evolution of our technology stack.
• Optimize and innovate within our video pipeline – Improve the reliability, performance, and scalability of our in-house encoding, playback, and video hosting systems.
• Collaborate across teams – Work closely with the Engineering Manager, Product Manager, and Designers to align technical solutions with customer and business needs.
• Mentor and guide engineers – Provide technical mentorship, support career growth, and foster an environment of learning and innovation within the team.
• Cross-team leadership – Partner with other Staff Developers across Vidyard to lead engineering initiatives, improve processes, and drive innovation.
• Introduce new tools, processes, and technologies – Identify and implement cutting-edge solutions that enhance our development efficiency and product quality.
• Ramp-up and impact milestones:
• First 30 days – Deep dive into Vidyard’s architecture, meet key stakeholders, and familiarize yourself with our core systems.
• First 60 days – Contribute to technical discussions, identify key areas for improvement, and start tackling technical debt.
• First 90 days – Lead a major technical initiative, mentor team members, and help shape Vidyard’s engineering roadmap.
• One year – Deliver measurable improvements in performance, scalability, and developer efficiency while driving cross-team collaboration and technical excellence.

What You’ll Bring to this Role

• A solid background in software engineering—you have had 10+ years of experience building scalable web products.
• A high tolerance for ambiguity and a recognition that action is sometimes the best path to discovery.
• Strong communication and collaboration skills—you strive for clarity and understanding and can navigate discussions around risks and tradeoffs.
• The desire to drive improvements to our quality, reliability, and performance standards.
• Lean thinking and an experimental, metrics-driven mindset.
• Eagerness to share knowledge with other senior-staff level developers and provide mentorship to all developers across the organization.
• You can break down complex problems rigorously and understand the tradeoffs necessary to deliver significant, impactful solutions.

Our Tech Stack

Working knowledge or experience with the following technologies is preferred:

Will You Thrive at Vidyard?

At Vidyard, success comes from individuals who align with our core values, embrace challenges, and contribute to our high-performing, customer-obsessed culture. You’ll thrive here if you:

• Put Customers First: You’re passionate about solving problems, delivering exceptional value, and ensuring our customers succeed with our products.
• Embrace Innovation: You think creatively, challenge the status quo, and seek new ways to improve and grow—both personally and professionally.
• Value Collaboration: You work effectively across teams, listen actively, and contribute to a supportive and inclusive environment (see our statement of dedication to DEIB here).
• Act with Urgency: You’re motivated, proactive, and thrive in a fast-paced, dynamic environment where priorities can shift quickly and change is expected.
• Take Ownership: You own your work, take responsibility for outcomes, and are proud of delivering results that drive impact.
• Strive for Excellence: You maintain high standards, are goal-oriented, and continuously push yourself and your teammates to do their best.

At Vidyard, we celebrate the intersection of creativity, ambition, and impact. If you’re ready to contribute to our mission of transforming communication and being part of a team that’s customer-focused, hardworking, and values-driven, Vidyard is the place for you.

Why You’ll Love Working at Vidyard

At Vidyard, we’re passionate about creating an environment where you can succeed—both personally and professionally. Here’s what you can look forward to:

• Work-life Integration: At Vidyard, we set the bar high, expecting excellence and dedication from every team member. In return, we empower you to integrate work and life seamlessly. Enjoy the freedom of flexible hours and unlimited vacation, paired with programs that support working from anywhere—even while traveling.
• Competitive Pay & Benefits: Start day one with a competitive salary and comprehensive, flexible benefits tailored to support you (RRSP match and stock options included following completion of your probationary period)
• Wellness Your Way: Leverage flexible spending accounts to spend on what matters most.
• Mental Health Support: Access to Inkblot, a digital mental health platform, plus $1,500 per person per year for mental health services.
• Parental Leave Top-Up: Support when it matters most, with enhanced parental leave benefits.
• Make an Impact: At Vidyard, we believe in creating positive change. Enjoy paid volunteer hours to support the causes you care about and join Employee Resource Groups (ERGs) to connect with colleagues, champion inclusion, and drive meaningful impact within Vidyard and the communities we serve.
• Invest in Your Growth: Regular performance reviews, individual development plans and an annual allowance of $1,500, dedicated to your professional development and ongoing learning.
• Your Perfect Workspace: Whether you prefer the comfort of your home, or the energy of our Kitchener, Ontario, collaboration space, you’ll have the flexibility to choose. While we default to remote-first, occasional in-person meetings and events are thoughtfully designed for connection and collaboration.

Come join a team where your best life meets your best work!

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us at recruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.