Manager, Software Development

Vidyard empowers every sales rep to perform like a top performer by bringing the power of personalized video outreach at scale. Through scalable solutions like AI Avatars and Video Messages, Vidyard enables reps to break through the noise, engage high-intent prospects, and accelerate deal velocity—all while helping sales teams gain more face-time with prospects and customers in a remote selling world. Join Vidyard and help us create the future of productive relationships between buyers and sellers!

About the Role

Vidyard is looking for a Software Development Manager to join our Core team, a pivotal force behind our leading video platform and user experience. Reporting to the Sr Director, Engineering, you will be responsible for guiding and supporting the team responsible for the core functionality of Vidyard, while maintaining excellent relationships and communicating effectively with all stakeholders. Through your technical coaching and guidance, you will create a supportive and challenging environment for your team to thrive, and participate in broader initiatives to help level up our engineering team as a whole.

This position is available to candidates located in Canada.

About the Team

Our engineering team consists of over 50 developers across multiple product streams. Each team owns a key portion of our experience. We are passionate about creating awesome products and making Vidyard an amazing place to grow and ship.

Our Core Team is composed of ten developers, one product manager, and one designer divided into two streams of work:

• Tech Stream: At the heart of our Core Team's responsibilities lies the Tech Stream, which takes ownership of a substantial portion of our application. This stream is tasked with spearheading projects to guarantee the performance, quality, availability, and scalability demanded by our system and valued customers.
• Engage Stream: The Engage Stream is dedicated to crafting and maintaining features that delight our customers. We aim to ensure that customers make the most of our platform's rich array of tools, fostering a seamless and rewarding user experience.

As a Manager for the team, your contributions will stretch across both streams to enhance Vidyard’s core video platform, optimizing encoding, playback, and multi-platform integrations (Chrome Extension, Mobile, and Desktop Apps).

What You’ll Work On

• Growing and developing an incredible team of hardworking and motivated developers with high expectations around individual ownership and impact.
• Ensuring the delivery of team projects and outcomes to drive forward business goals.
• Developing a healthy and collaborative culture that embodies Vidyard's values.
• Partnering with other leaders and the team to craft technical and product strategy.
• Collaborating across disciplines and building customer empathy to make an outsized impact.
• Leveling up our Engineering department and growing alongside your peers.
• Refining your team’s charter and direction to maximize Vidyard’s growth.
• Fostering strong cross-functional business and technical decisions, with Product Managers and Designers.
• Influencing broad and impactful decisions for the product.
• Sharing wins and celebrating success throughout the company.
• Taking chances, and learning from challenges or setbacks alongside your leader, peers and team.

What You’ll Bring to this Role

• 2+ years experience leading a development team in a cross-functional environment
• 5+ years of functional experience in software development, SaaS experience considered a plus. 
• Proven track record of delivering great solutions to complex problems while balancing technical and product concerns.
• Have effectively hired, onboarded, and managed a team of developers reporting to you.
• You love mentoring and nurturing developers, helping them be the best they can be.
• Experience fostering a culture of safety, inclusion, and belonging on a team, resulting in high levels of engagement and results.
• Proven ability to follow through on your commitments, overcome blockers, navigate disagreements and take responsibility for your work and your team's work.
• Enthusiasm and advocacy in technical conversations, and supporting your team as they explore tradeoffs and make technical decisions.
• An interest in or working experience within video and/or Artificial Intelligence would be considered an asset.

Our Tech Stack

• Managers at Vidyard come from technical backgrounds but may be unfamiliar with the technologies our teams use daily.
• We primarily use Ruby on Rails, Node.js, Vue.js, React, MySQL and AWS. Experience with some of these is a plus, experience with all of them is not necessary.

Will You Thrive at Vidyard?

At Vidyard, success comes from individuals who align with our core values, embrace challenges, and contribute to our high-performing, customer-obsessed culture. You’ll thrive here if you:

• Put Customers First: You’re passionate about solving problems, delivering exceptional value, and ensuring our customers succeed with our products.
• Embrace Innovation: You think creatively, challenge the status quo, and seek new ways to improve and grow—both personally and professionally.
• Value Collaboration: You work effectively across teams, listen actively, and contribute to a supportive and inclusive environment (see our statement of dedication to DEIB here).
• Act with Urgency: You’re motivated, proactive, and thrive in a fast-paced, dynamic environment where priorities can shift quickly and change is expected.
• Take Ownership: You own your work, take responsibility for outcomes, and are proud of delivering results that drive impact.
• Strive for Excellence: You maintain high standards, are goal-oriented, and continuously push yourself and your teammates to do their best.

At Vidyard, we celebrate the intersection of creativity, ambition, and impact. If you’re ready to contribute to our mission of transforming communication and being part of a team that’s customer-focused, hardworking, and values-driven, Vidyard is the place for you.

Why You’ll Love Working at Vidyard

At Vidyard, we’re passionate about creating an environment where you can succeed—both personally and professionally. Here’s what you can look forward to:

• Work-life Integration: At Vidyard, we set the bar high, expecting excellence and dedication from every team member. In return, we empower you to integrate work and life seamlessly. Enjoy the freedom of flexible hours and unlimited vacation, paired with programs that support working from anywhere—even while traveling.
• Competitive Pay & Benefits: Start day one with a competitive salary and comprehensive, flexible benefits tailored to support you (RRSP match and stock options included following completion of your probationary period)
• Wellness Your Way: Leverage flexible spending accounts to spend on what matters most.
• Mental Health Support: Access to Inkblot, a digital mental health platform, plus $1,500 per person per year for mental health services.
• Parental Leave Top-Up: Support when it matters most, with enhanced parental leave benefits.
• Make an Impact: At Vidyard, we believe in creating positive change. Enjoy paid volunteer hours to support the causes you care about and join Employee Resource Groups (ERGs) to connect with colleagues, champion inclusion, and drive meaningful impact within Vidyard and the communities we serve.
• Invest in Your Growth: Regular performance reviews, individual development plans and an annual allowance of $1,500, dedicated to your professional development and ongoing learning.
• Your Perfect Workspace: Whether you prefer the comfort of your home, or the energy of our Kitchener, Ontario, collaboration space, you’ll have the flexibility to choose. While we default to remote-first, occasional in-person meetings and events are thoughtfully designed for connection and collaboration.

Come join a team where your best life meets your best work!

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us at recruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.