Commercial Data Management Senior Manager, CF/Kidney

Location: Boston, MA

Time Type: Full time

Job Description

Job Description

General Summary:

The Commercial Data Management Senior Manager, CF/Kidney, is responsible for contributing to the coordination, design and delivery of the commercial data activities that enhance customer engagement and facilitate data driven decision making for the Cystic Fibrosis (CF) and Kidney therapy business units.

Key Duties and Responsibilities:

• Acts as an advisor and coach for and collaborates with the governance team(s)
• Creates and monitors data quality scorecards in collaboration with Patient Services and Trade team partners
• Manages data services vendors
• Supports the training of internal teams on processes and procedures, including CRM
• Collaborates with Global Information Systems (GIS) team regarding implementation of fixes and enhancements
• Partners with Sales and Marketing teams to manage and administer content update requests
• Manages HCP-to-Center affiliations and master data attributes
• Supports the commercial data warehouse (CDW) with both upstream (IT/vendor) and downstream (stakeholder) communications, business rules management, release management
• Supports data aggregation vendor – communication, business rules, and data sources
• Monitors data supplier quality - accuracy, timeliness and completeness
• Supports sourcing of commercial data to enforce "single version of truth"
• Partners with Forecasting & Analytics team to align on TA needs and deliver performance content to commercial leadership team
• Responds to ad hoc data inquiries from both internal and external (field) stakeholders
• Coordinates delivery of reports to Sales and Marketing teams
• Trains field force teams on data, reports, and business acumen regarding analytics
• Ensures data accuracy and completeness
• Owns data library and data governance standards, policies, and procedures for disease area

Knowledge and Skills:

• Experience with data vendors, external customers, and field teams
• Experience with master data management (MDM) systems, i.e., Informatica, Reltio, Veeva Network, and processes
• Familiarity with Salesforce and Veeva CRM platforms
• Experience with query tools (MicroStrategy, Tableau, PowerBI, Excel) against a database to analyze data quality and content
• Knowledge of data warehouse architecture, data modeling, and data integration techniques on platforms such as Oracle and Snowflake
• Proficiency in Microsoft Office Suite products
• Strong analytical, problem solving, and communication skills including ability to communicate effectively across all levels of the organization
• Experience with pharmaceutical syndicated data sets such as Symphony, IQVIA, and specialty pharmacy data
• Demonstrated ability to interpret and analyze complex data
• Proven track record of success with strong results and excellent customer relationship skills
• Able to perform in a fast-paced environment, manage multiple priorities simultaneously, and communicate complex information clearly
• Independent worker with demonstrated troubleshooting and problem-solving skills.
• Understanding of emerging technologies with insight into where those technologies can be integrated into business solutions

Education and Experience:

• Bachelor's Degree required
• Minimum 4 years of relevant experience in life sciences organization or healthcare industry with pharmaceutical data; sourcing, integration, analysis, and reporting

Pay Range:

Disclosure Statement:

Flex Designation:

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as: 
1.    Hybrid: work remotely up to two days per week; or select
2.    On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time. 

#LI-Hybrid
 

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]