Tech Enablement Senior Manager, Service APIs and Framework

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

 The Tech Enablement Senior Manager for Service APIs and APIs Framework team is responsible for the long term strategy to unify and enhance the customer experience across API platforms, while identifying new opportunities for automating, exposing and monetizing new network services through APIs.  This role will work closely with Product Management, IT, Network Services, and Engineering teams, to ensure that the overall API platform strategy and API products meet the needs of our customers and align with our overall business goals.

As a Tech Enablement Senior Manager, you will be an integral part of the Verizon Business Group’s Technology Solutions organization. You will influence the design and development of a unified API Framework to automate the onboarding, support and exposure of Verizon APIs, while delivering a great customer experience.  You will work closely with the Product Management teams to define customer requirements and drive the implementation across multiple technical teams. 

Responsibilities will include:

• Developing a strategic roadmap for exposing internal and external network services via APIs, ensuring scalability, security, and performance

• Aligning API platform development with business objectives, focusing on enabling third-party developers and partners to easily access network services

• Conducting competitive analysis and market research to identify opportunities for monetizing and enhancing network services through APIs

• Collaborating with different stakeholders to improve and modernize wireline and wireless managed services 

What we’re looking for...

You’ll need to have:

• Bachelor’s degree in Computer Science or Engineering or four or more years of work experience.

• Six or more years of relevant work experience.

• Experience in product development

• Experience launching products in an agile environment

• Strong problem solving abilities and customer-centric mindset

Even better if you have one or more of the following:

• A Master’s degree in Business or Engineering field

• Proven experience in API product management or a similar role

• Ability to define the product vision, strategy, and roadmap for APIs aligning with overall business objectives

• Ability to support market research, analyze competitor offerings, and identify API monetization opportunities

• Familiarity with Wireless and Wireline network services

• Strong understanding of API Management platforms and API security

• Ability to champion API best practices, documentation standards, and version control

• Ability to collaborate closely with engineering teams throughout the API lifecycle, from design to deployment

• Ability to collaborate with internal teams to gather feedback from API consumers and internal stakeholders to drive product enhancements

• Ability to collaborate with cross-functional teams including engineering, marketing, sales, and customer support

• Ability to lead/supervise multiple projects, perform project management activities such as planning, sizing, configuration, resources and scheduling

• Good understanding of API documentation and collaboration tools (e.g. Swagger, Postman)

• Experience with agile development methodologies

• Familiarity of Cloud infrastructure and services

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity 

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $119,000.00 and $241,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.