Senior Engineer Consultant-System Architecture

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing... 

In this role as a Sr Engr in the Tech Strategy & Planning team for TSGI-Cloud and Enterprise Architecture team, you'll be managing multiple programs designed to help GTS move towards its strategic objectives. You will be a key contributor in planning and building Data, Platforms and Emerging Technology North star, and ensuring the smooth and successful execution of initiatives by coordinating with cross-functional teams. Your expertise will help us solve complex problems and find unique solutions to optimize the technology landscape of our organization. Your responsibilities include but are not limited to: 

• Technology Road-mapping:  Develop and maintain a technology roadmap that aligns with the organization's strategic goals and evolving industry trends.

• Strategic Planning:  Collaborate with leadership to identify opportunities where technology can be a competitive advantage and contribute to the development of the company's overall strategic plan.

• Innovation and Research:  Stay updated on emerging technologies, assess their relevance to the business, and propose innovative solutions.

• Vendor and Partner Management:  Evaluate and manage relationships with technology vendors and partners to ensure they support the organization's strategic objectives.

• Evaluate the Gen AI tools in partnership with AI&D team

• Develop scalable prototypes of LLM and NLP Modules and systems which are critical to the company’s product lines.

• Apply state-of-the-art LLM techniques to understand a large amount of unstructured data and translate them to a meaningful and structured data

• Design, develop and evaluate predictive LLM models that are on par with industry standards & define metrics that measure success and customer value delivery

• Work closely with process experts to analyze and design solutions based on business requirements.

What we’re looking for... 

You’re analytical and great at quickly grasping challenging concepts. As a strong written and verbal communicator, you deliver complex messages vividly to technical and business audiences alike. You’re no stranger to a fast-paced environment and tight deadlines, and you adapt to changing priorities and balance multiple projects with ease. You take pride in your work and get a lot of satisfaction from meeting and exceeding the expectations of your customers. 

You’ll need to have: 

• Bachelors degree or four or more years of experience.

• Experience in one or more of Data Science, LLM, Gen AI

• Established experience delivering information management solutions to large numbers of end users

• Experience in building LLM solutions to business problems across support, sales, digital, chat, voice etc.,

• Familiarity with Gen AI Models (OpenAI, Gemini AI, Vertex.AI, Mistral, LlaMa, etc.,) and finetune based on domain specific needs

• Experience in text processing, Vector databases and embedding models

• Experience in NLP, Transformers and Neural Networks

• Hands-on experience in using Langchain and good exposure to LLMOps

• Strong independent and creative research skills necessary to keep up with the latest trends in advanced analytics and ML

• Research, recommend and implement best practices of LLM and NLP systems that can scale

• Identify new process opportunities, while quickly assessing feasibility

• Excellent written and verbal communication skills able to effectively communicate technical details to a non-technical audience as well as produce clear and concise written documentation

Even better if you have 

• Familiarity with Graph DB Concepts

• Familiarity with one or more Data Platforms - CloudEra, Snowflake, DataBricks etc.

• Experience in one or more Big data and ETL technologies - Informatica, Talend, Teradata, Hadoop etc.

• Experience in one or more BI platforms - Tableau, Looker, Thoughtspot etc.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

Scheduled Weekly Hours

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.