Senior Engineer Consultant-Pega

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

Verizon Value segment is about multi brands prepaid segment handles projects related Prepaid sales and service experience with the order management in Verizon Consumer Group. The work you'll be doing will support multiple business-critical needs for Value segment Organization.

What you will be doing 

• Delivering solutions using Pega platform for Pega Case Management applications, Pega Decisioning with Customer Decision Hub.
• Developing tools and features for improving the platform and deliver business requirements.
• Delivering features and functionalities with the required quality.
• Engaging with business and technology stakeholders and SMEs to come up with high level and low-level design for implementation.
• Understanding interactions with upstream and downstream applications and its impact to the Pega applications and features.
• Ensuring adherence and enabling team on best practices.
• Monitoring and analyze exceptions and alerts reported in the logs and engage relevant teams based on RCA.
• Using professional concepts, company policies and procedures to solve a wide range of difficult problems in creative and practical ways.
• Being part of and develop Pega Community of Practice with Verizon and participate in practice initiatives.
• Delivering all facets of application optimally through Pega capabilities.

Where you'll be working...

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You will need to have...

• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant work experience.
• Four or more years of relevant work experience in developing Pega applications
• Leading a team of Pega developers into delivering quality features
• Worked on Pega 8.x versions
• Worked with branch development and understands CICD process
• Knowledge of PEGA Guardrails, performance tuning and building quality applications.
• Experience in Java and Oracle technologies.
• Experience with Pega Decisioning, DSM, Process model
• Have worked on integrations such as REST, SOAP, Kafka, and listeners such as File, Email, and MQ
• Engaged in code reviews and implemented best practices
• Worked on debugging code and platform issues and have expertise on Pega debugging tools such as Tracer, Rules and Alert Logs, and PDC portal
• Strong problem solving and analytical skills
• Pega CSSA or LSA certification

Even better if you have one or more of the following:

• Domain experience of utilizing Pega capabilities at scale with strong internal operational understanding.
• Knowledge of the NoSQL DBs.
• Experience in OSS/BSS applications.
• Knowledge of Agile Scrum methodology.
• Participated in Pega Hackathons and tools development.
• Knowledge of Cloud deployments.
• Pega Certification- PCDC.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

Scheduled Weekly Hours

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.