Description
Staff Software Engineer, Consumer Brand Platform
Location: Hybrid, New York, Hybrid, Boston
Department: Engineering
Location Type: HYBRID
Employment Type: FULL_TIME
About The Role
The Consumer Brand Platform engineering team owns the systems which power the consumer experience for tracking and managing deliveries throughout our logistics network. The team is responsible for driving successful outcomes for consumers by providing transparency into their delivery status, ensuring they know where their packages are and when to expect them, and enabling our support staff to effectively assist consumers with their delivery needs.
As a Staff Software Engineer you will be responsible for building tooling that powers our consumer experience on the Veho platform. You'll work on projects related to delivery tracking, consumer notifications, and support tools to give consumers visibility into their deliveries and empower support roles to provide exceptional customer service. You will build APIs and applications which integrate with data science systems to empower data-informed decisions, and work with various cross-functional teams to drive high-impact architectural solutions and hands-on development, including inception, design, execution, and delivery following good design and coding practices.
Responsibilities Include:
- Architecting, building, testing, and deploying full stack applications and APIs that support the consumer experience, including delivery tracking, notifications, and the internal tools which enable support staff to assist consumers
- Modifying designs and specifications of complex, distributed micro service applications
- Collaborating and adding value through participation in peer code reviews, providing comments and suggestions
- Working with technical and non-technical end-users, other engineers, data scientists and product managers in a cross functional, quick moving, and collaborative environment
- Analyzing code, requirements, system risks, and software reliability and providing recommendations on how to leverage our technology more efficiently
- Working with Product and Design to confirm requirements, prioritization, and development of new features, and engage in evaluation of tradeoff decisions between business, technical, and product outcomes
- Working with our Data Science teams to integrate their data based decisions into our product offerings
- Enabling automated workflow through integration with large language models
- Providing technical leadership and mentorship to other Software Engineers on the team, as well as partnering with other staff engineers outside of the team to align on coherent technical strategy and implementation
What You Bring:
- 6+ years of experience building, testing and deploying applications in high traffic production environments
- 4+ years of experience developing software with AWS, TypeScript, Node.js, React and serverless event-driven technologies
- Enjoys taking initiative, is a self-starter, willing to move fast and ship quick, and is excited about collaborating on big challenges
- Enthusiastic about working closely with data science, product and operations team members to develop creative solutions to never-before-solved problems in a brand new problem space
- Bachelor's degree in Computer Science or equivalent combination of technical education and work experience
- Solid software development background including serverless patterns, data structures, and system design
- Excellent communication skills to convey complex technical information effectively to internal and non-technical stakeholders.
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