Senior Sales Engineer

We’re building the next generation product discovery platform. Building on experience delivering AI-driven, hyper-personalized, & user-centric systems at Pinterest, we’re creating a platform to enable this level of true semantic personalized product discovery for e-commerce companies across the planet! With backing from an amazing set of highly connected investors, advisors, & early customers, we’re poised to revolutionize e-commerce discovery with magical customer experiences.

Position Overview

As a Sales Engineer at Vantage Discovery, you will play a pivotal role in driving our sales efforts by bridging the gap between our technical product capabilities and the business needs of our customers. You will work closely with the sales team to provide technical expertise during the pre-sales process, demonstrate the value of AI powered discovery and our platform, and ensure our solutions meet the unique needs of our customers. Your ability to communicate complex technical concepts in an accessible manner will be essential in fostering strong customer relationships.

Responsibilities

• Work hand in hand with the sales team and customers to understand requirements and provide tailored technical solutions.

• Conduct product demonstrations and technical presentations to showcase the capabilities and benefits of our platform.  Generate “WOW” moments daily!

• Respond to technical inquiries and address customer concerns throughout the sales cycle.

• Work closely with the product and engineering teams to stay updated on product features and enhancements.

• Provide feedback from customers to help guide product development and improve our offerings.

• Develop and maintain technical documentation to support the sales process.

• Participate in industry events, conferences, and webinars to represent Vantage Discovery and promote our solutions.

Required Skills

• Bachelor's degree in Computer Science, Engineering, or a related field.

• 5+yrs experience in a technical sales or sales engineering role, preferably in the SaaS or e-commerce industry.

• Strong understanding of AI-driven and personalized product discovery technologies, AI embeddings, semantic search and LLMs

• Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical audiences.  Visual storytelling a must!

• Proficiency in relevant data engineering languages and technologies (e.g., Python/Notebooks, JavaScript, REST API’s).

• Ability to manage numerous projects and priorities in a fast-paced environment.

• Strong problem-solving skills and a customer-centric mindset.

• Comfortable with a fast moving product, and fluid changing priorities and work streams.

Preferred Skills

• Experience working with search/data platforms and technologies.

• Familiarity with machine learning and AI applications in product discovery.

• Working knowledge of cloud-based infrastructure and services (e.g., AWS, Google Cloud).

• Prior experience in a startup or high-growth company.

• Advanced degree or certifications in a relevant field.

Building a diverse & inclusive workforce is key to our mission & values. To that end, we provide equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, or genetics.