Senior Infrastructure Engineer, Developer Platform

Location: Palo Alto, CA

Department: HOAi

Location Type: HYBRID

Employment Type: FULL_TIME

• Growing 100% year-over-year
• Our AI product (HOAi) went from $0 to millions in months
• Backed by Cove Hill Partners and JMI Private Equity
• 6M+ doors on our platform, displacing legacy systems

• CI/CD & Build Performance: Own our pipelines end to end. Cut build and test times, parallelize what can be parallelized, and make pipeline results trustworthy enough that a red build actually stops people.
• Deployment & Release Safety: Own the promotion path from development to production: deploy mechanics, progressive rollout, feature flagging, and fast, reliable rollback. Make shipping a non-event.
• AI Release Infrastructure: Build the versioning, A/B testing, and rollout infrastructure for prompts, models, and agent configurations. Wire our evals harness into CI so behavioral regressions in tool calling and voice agents are caught before customers find them, not after.
• Migration Safety: Own the tooling and review path for zero-downtime schema migrations: blocking-lock detection, migration review automation, and surfacing slow queries back to the pod that introduced them.
• Developer Environments & Tooling: Own local and ephemeral environments, developer onboarding time, and the internal tooling that lets product engineers ship AI features quickly and safely without needing infrastructure expertise.
• Supply Chain Security: Own security of the build and deploy path: dependency and CVE scanning, secret scanning, SAST integration, artifact provenance, and least privilege on CI runners and deploy credentials.
• Documentation & Enablement: Document architecture, runbooks, and operational procedures. Mentor engineers on platform tooling and raise the floor across pods.

• Deployment frequency and lead time for changes
• Change failure rate and time to restore
• CI pipeline duration and flake rate
• Time from new-hire start to first production merge
• Developer satisfaction with platform tooling (measured via our DXI survey)
• Coverage of evals and security scanning in the release path

• 6+ years in infrastructure, platform, DevOps, or developer experience engineering
• Owned CI/CD for a meaningful codebase, with quantifiable improvements to build or deploy time
• Built or substantially operated a deployment pipeline with progressive rollout and rollback
• Strong scripting and automation skills; comfortable writing real code, not only configuration
• Working knowledge of zero-downtime database migration patterns and the failure modes they prevent
• Supply chain security fluency: dependency scanning, secret scanning, credential scoping in CI
• Cloud platform experience (AWS preferred)

• Monorepo tooling and build caching at scale
• JVM ecosystem experience (Kotlin/Gradle) — much of our platform lives here
• Experience building test or eval infrastructure for nondeterministic systems
• Feature flag and experimentation infrastructure
• Prior work where "developer experience" was the actual mandate, not a side project

• Treats internal engineers as customers and gathers real feedback rather than assuming
• Defaults to automating repetitive tasks and building scalable solutions
• Understands security implications and implements best practices by default
• Explains complex technical concepts clearly across teams and functions
• Takes initiative to identify and solve problems before they become critical
• Comfortable with ambiguity and changing priorities in a fast-moving environment

• Extreme ownership: Takes full responsibility for outcomes, not just inputs 
• Customer-focused: Understands how infrastructure decisions impact end-user experience 
• Data-driven: Makes decisions based on metrics and evidence 
• Continuous learner: Stays current with evolving technologies and best practices 
• Quality-focused: Builds systems that are reliable, maintainable, and elegant 
• Velocity-minded: Balances speed with quality; ships incrementally and iterates 
• Bar raiser: Sets and maintains high standards; elevates team performance and output quality 
• Strong delegator: Empowers others effectively; distributes work based on strengths and growth opportunities 

• Our eNPS is +68! (Google it, that is great).
• Benefits: Medical, Dental, and Vision kick in day one.
• Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year).
• 401K with Company Match.
• Remote Flexible - come to the office when needed.
• Great parental leave benefits.
• Named on Inc 5000 list of America’s Fastest Growing Private Companies.
• Named on Inc 5000 Vet 100 Private Companies list multiple years in a row.
• Winner of Coastal Entrepreneur Award, Technology Category.
• Active employee-led Culture Committee.
• Ongoing industry and professional development trainings available to all employees.
• Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community.
• We’re playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We’re building something cool and people like it here.