Engineering Manager, Site Reliability

Location: Malvern, PA

Time Type: Full time

Job Description

Core Responsibilities

• Lead, coach, and develop a team of engineers by setting clear expectations, providing feedback, supporting career growth, and strengthening team delivery.
• Lead the technical direction and delivery of reliability platform capabilities, including automation, engineering enablement tools, reusable frameworks, and solutions that improve software resilience, quality, and developer productivity.
• Partner with architects and senior engineers to shape solution design, evaluate technical tradeoffs, and ensure the team’s platforms are scalable, maintainable, secure, and adoptable across multiple product families.
• Stay technically engaged by reviewing technical approaches, challenging assumptions, contributing to design discussions, and selectively participating in high-leverage technical discovery or implementation.
• Partner with product leaders, engineering leaders, architects, and stakeholders to clarify priorities, align expectations, and drive adoption of shared capabilities.
• Own team outcomes by prioritizing work effectively, surfacing risks early, managing dependencies, and ensuring commitments are delivered reliably.
• Drive adoption of modern engineering practices, including AI-augmented engineering workflows, automation, testability, maintainability, observability, CI/CD, operational awareness, and sound software design.
• Develop senior engineers by creating growth opportunities and coaching them as they expand their collaboration, ownership, influence, and leadership capabilities.
• Foster a culture of trust, learning, accountability, and continuous improvement so the team operates cohesively and delivers meaningful outcomes.
• Participate in departmental planning, staffing discussions, engineering effectiveness initiatives, special projects, and performs other duties as assigned.

Qualifications

• Minimum of eight years related work experience, with at least three years of development experience.
• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Preferred Skills

• Experience in software engineering, platform engineering, cloud technologies (AWS preferred), and developer productivity.
• Proven people leadership experience, including coaching, performance management, and team delivery.
• Experience building or supporting shared engineering platforms, automation solutions, and developer enablement capabilities.
• Familiarity with AI-enabled engineering tools and automation that improve software delivery and operational efficiency.
• Strong technical judgment with the ability to influence engineering direction and guide sound technical decisions.
• Excellent stakeholder management and cross-functional collaboration skills.
• Experience with CI/CD, infrastructure-as-code, automation frameworks, and developer tooling.
• Experience in observability, resilience, reliability engineering, and production readiness practices.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.