Remote Database Coordinator

As a Database Coordinator, you will be an integral part of our Revenue Operations team. This is a unique experience in that you’ll be a fundamental driver of our team’s Sales (outbound & inbound) and Marketing campaigns. As such, you’ll partner closely with leaders in our Sales & Marketing teams. You’ll excel in this role if you’re comfortable with rapid experimentation, have strong attention to detail, and are excited by the prospect of working cross-functionally.

🚀 What you’ll do

• Own the growth and enrichment of our core Sales & Marketing prospect, customer & partner database
• Manage a remote team of 10+ Sales Data Specialists for data entry work
• Perform data validation and work with other departments to remediate issues
• Work with the marketing and sales teams to optimize data initiatives and create new strategy for data production
• Assist in the development of data standards; review and suggest ways of improving existing data entry procedures being utilized across the company; present data analysis to team stakeholders
• Act as a point of escalation for any data related issues, liaise directly with cross-functional teams and third-party vendors to resolve issues
• Manage relationships with data vendors and coordinate an efficient process of data validation and enrichment
• Provide backup to Revenue Operations for sales contract processing and reporting
• Assist with special projects and other duties as assigned

🔥 Do you have what it takes?

• 3+ years of experience supporting CRM database account & contact records
• Post-secondary degree in a business or technology program, or equivalent experience
• Advanced Excel skills
• Experience using CRM Software like Salesforce and Pipedrive
• SQL experience would be a plus
• Attention to detail
• Excellent communication skills both verbal and written
• Logical individual with strong problem-solving skills
• Strong math aptitude
• Comfortable with routine work
• Experience working closely with sales and marketing funnels
• Bonus points if you have experience managing a team (not required)