Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
Promotes risk-awareness and the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls; including, risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Manages risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC. Relocation assistance is not available for this position.
What you'll do:
- Directs and oversees multiple initiatives in support of risk and/or regulatory compliance related initiatives including but not limited to: oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.
- Applies a holistic understanding of risk and regulatory compliance to includes business strategies and solutions.
- Responsible for first line of defense data analysis, report preparation and trend analysis, utilizing business intelligence tools.
- Designs solutions for unanswered business questions and anticipates future business needs.
- Directs, organizes and oversees action plans designed to enhance governance practices in alignment with risk and compliance frameworks.
- Influences and develops innovative solutions to mitigate risk and prevent risk exposures which result in significant business impacts.
- Manages the most complex projects involving cross-functional areas within the first line of defense.
- Defines and outlines new approaches to problem resolution and leads project team from concept through implementation.
- Advises senior management on the status of their control environment related to risk identification and control weaknesses.
- Identifies critical areas to monitor and escalates issues and findings to appropriate stakeholders.
- Serves as a primary resource to cross functional team members and advises on risk mitigation opportunities.
- Stays informed of changes to the regulatory environment to ensure proper compliance with processes and requirements are followed.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 8 years of experience supporting risk-related, compliance related, or business control design activities; OR 8 years of experience in a relevant quantitative discipline; OR Advanced degree or designation in a risk management or quantitative discipline, and 6 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative discipline, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities.
What sets you apart:
- 7+ years relevant work experience in Operational Risk management within a Large Bank and/or highly matrixed environment related to banking regulations and compliance.
- Demonstrated skill in one of the following or other related designations: Certified Information Systems Auditor (CISA), Certified Regulatory Compliance Manager (CRCM), Certified Risk and Information Systems Control (CRISC), or Certified Information Systems Security Professional (CISSP)
- Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements such as FFIEC, COBIT, COSO, NIST, CRI, ISO 27000
- Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
- 3 + years of infrastructure and software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s): Systems Operations environment supporting complex technical deployments and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, IT Change and Release Management and Agile Product/Release Management.
- Advanced experience with development of enterprise level IT policies/standards/controls and experience with IT General Controls, Control Execution, Control Testing, etc. & Process Improvement, including identification of risk and controls
- Demonstrated experience in successfully partnering with technical leaders supporting highly available, complex, secure, enterprise infrastructure, and associated components, including servers, storage, network, database, client computing, mainframe, and cloud technologies.
Compensation range: The salary range for this position is: $127,310-$243,340.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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