AML Program Project Management Lead –Life Company Claims

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are currently seeking a dedicated AML Program / Project Management Lead within the Life company Claims and Fraud Team.   This role engages in the planning, execution, and delivery of First Line AML programs and projects intended to accomplish business goals and objectives within prescribed timeframes, applicable compliance frameworks (e.g. Bank Secrecy Act/Anti-Money Laundering, Office of Foreign Assets Control, anti-bribery and corruption, fair lending and sales practices rules, etc.) and budgets. Executes First Line AML project activities that contribute to the achievement of strategic business goals and operational objectives in a manner consistent with applicable regulatory requirements while considering compliance requirements and regulations that may impact project or program plans and timelines. Collaborates with and influences key stakeholders, project/program teams, Second Line AML, and management/executive leadership to ensure objectives are met.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX; Tampa, FL; Colorado Springs, CO, Plano, TX. or Phoenix, AZ Campus. Relocation assistance is not available for this position.

What you'll do:

• Plans, directs, and drives implementation of multiple, highly complex First Line AML project/program initiatives typically requiring confidentiality and enterprise-level visibility, to achieve compliant and strategic business goals and operational objectives within established time frames.

• Manages business and operational and compliance risk by using established project management processes to address execution challenges associated with quality, schedule and costs as well as the identification and escalation of AML project/program risks and issues to appropriate stakeholders.

• Ensures consistent visibility and awareness of Bank Secrecy Act/Anti-Money Laundering, Office of Foreign Assets Control, and other prioritized compliance area information for program and project teams by monitoring and reporting business objectives, program/project achievements, key performance and risk indicators.

• Communicates with project stakeholders and executive/senior management and provides insight on issues through root cause and data analyses.

• Challenges function area project/processes and standards in order to drive improvements, efficiency, and effectiveness.

• Manages through project ambiguity and consistently seeks to drive clarity among project stakeholders.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

What you have:

• Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.  (Total of 16 years of experience without bachelor’s degree)

• 8 years of relevant experience in project or program management. 

• Expert knowledge of project management tools and methodologies.

• Experience with Anti-Money Laundering requirements, as well as a working knowledge of how those requirements are operationalized preferably within a first line of defense.  

• Demonstrated experience and understanding of primary regulation commonly applicable to regulated financial institutions in the U.S. (e.g. Bank Secrecy Act/Anti-Money Laundering, Office of Foreign Assets Control, anti-bribery and corruption, fair lending and sales practices rules, etc.).

• Expertise applying Risk Management disciplines.

• Excellent communication to convey vision and influence business solutions.

• Advanced level of Microsoft Office tools such as Word, Excel and PowerPoint.

• Experience leveraging data to make business decisions.

What sets you apart: 

• US military experience through military service or a military spouse/domestic partner

• Strong knowledge and experience in AML program management areas including but not limited to Sanctions, OFAC, Know Your Customer, Financial Crimes, etc.

• Experience owning, authoring, maintaining, and/or contributing to governance documentation of a fraud or AML program.

• Demonstrated experience in Business Process Management (planning, development of relevant business objectives/metrics/tactics, execution, post implementation support, Issue Management, Experience/Process Ownership).

• Experience creating/building/delivering process flows, connections, data driven insights, trending, and executive/management presentations and deliverables

• Proven skills in collaboratively interacting with partners, stakeholders to influence, facilitate, and drive projects, process improvements, initiatives, efforts, etc.

• Strong (oral and written) communication with executive leadership and key stakeholders to provide effective reporting and insights.

• Proven experience in driving and achieving a continuous process improvement team environment.

• Experience supporting projects that utilize blended agile & waterfall methodologies.

• AML or Fraud-related certifications/designations i.e.., CFE, CAMS, CAFS, CFCI

Compensation range: The salary range for this position is: $127,310 - $243,340

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.