Lead Frontend Engineer

Team: Frontend

Location: New York City

Commitment: Full-time

Workplace Type: hybrid

You will:

• Build and lead a team — hire, mentor, and grow a high-performing group of frontend engineers as we scale.
• Shape technical direction — influence architecture, tooling, and roadmap decisions across frontend systems.
• Stay hands-on — architect and build fast, accessible, elegant web and mobile applications used by over 1 million subscribers.
• Scale our systems — help us grow to tens of millions of customers and connected devices.
• Raise the bar — build quality tools and frameworks to ensure a high-quality product.
• Champion accessibility and performance — treat both as first-class concerns across the frontend org.
• Drive innovation — work on mission-critical projects like our next-gen agentic AI chatbot, a customer-centric interface giving full control over phone lines, a next-generation usage dashboard, and an e-commerce experience unmatched in telecom.

Responsibilities:

Influence technical direction and architectural decisions across frontend systems, balancing pragmatism with long-term scalability
Build a state-driven UI that adapts seamlessly to network-specific quirks
Support legacy and new plans simultaneously
Create elegant, highly accessible (a11y-first) interfaces that work across platforms
Lead and contribute to building modern frontend features using React, TypeScript, and CSS
Design and build UI components for both web and React Native applications
Architect scalable systems to support millions of user interactions across different networks
Collaborate closely with backend, product, and design teams to drive elegant, data-informed solutions
Work with emerging technologies like Rust where performance or architecture demands
Set and uphold engineering standards and best practices across your team
Manage, mentor, and grow a team of frontend engineers — owning hiring decisions, performance management, career development, and day-to-day team health
Partner closely with Talent/Recruiting to define hiring needs, shape interview processes, and build out the frontend engineering team as we scale.

Qualifications:

12+ years of frontend engineering experience building production-grade UIs, including experience in a technical leadership or people management role
Bachelor's degree in Computer Science, Engineering, or a related technical field
Demonstrated experience managing, mentoring, and growing frontend engineers, including hiring and performance management
Proven ability to influence technical direction and drive architectural decisions at a team or organizational level
Strong stakeholder management skills — able to represent frontend engineering’s perspective persuasively in front of executives, PMs, and cross-functional partners
Comfort operating in a fast paced environment — wearing multiple hats across engineering, hiring, and cross-functional work
Experience partnering with Talent/Recruiting to build and scale engineering teams — defining roles, running hiring processes, and closing candidates
Proficiency in TypeScript, React, and CSS-in-JS or equivalent styling approaches
Experience with state management and data fetching libraries (e.g., Tanstack Query, Redux, Zustand)
A strong eye for UX/UI detail, accessibility, and responsive design
Comfort dealing with complexity: legacy code, varied device support, and cross-platform consistency
A self-starter who can define and deliver high-leverage solutions with minimal oversight
Bonus: Experience with Rust, Mobile Development (React Native), or Telecom-related apps

Benefits and Perks:

Annual company offsites
Competitive Salary
Gym reimbursement
Commute reimbursement
Flexible working hours
Professional development stipend
Flexible time off
Cell phone service (up to $100/mo)